Use ChatGPT Work to turn a customer conversation into a review-ready service packet: preserve what the customer actually said, identify the request and promised follow-up, check product and policy claims against approved sources, draft the reply, and show exactly which order, cancellation, refund, or account action would still require your approval. Keep it on the preparation side of the counter. A fluent draft is not a company commitment: ChatGPT must not quote an unapproved price, promise an outcome, enter an order, cancel an account, issue value, or contact the customer. The usage figures attached to this task are projected role-task priors, not measured ChatGPT adoption by customer service representatives, so they support a controlled trial rather than a claim about current practice.