Use ChatGPT Work to turn the bounded customer-record evidence you supply into a record-maintenance review packet: compare a proposed change with the current record, identify conflicts and missing authority, and prepare a human-verifiable update plan. It can normalize, reconcile, and draft change notes; it cannot authenticate a person, decide the authoritative record, merge identities, change account status, write to a system of record, disclose customer data, or notify a customer. The task-rating evidence for this role is unavailable, so this is a controlled preparation workflow—not a claim about current use or importance.