{ "platformId": "chatgpt-work", "taskSlug": "task-2773", "directAnswer": "Use ChatGPT Work to prepare an incoming-correspondence routing packet: preserve the original email, fax, or scanned item; identify the claimed sender and recipient without assuming either is genuine; classify sensitivity; detect deadlines and attachments; and propose a destination with reasons. Keep custody and distribution human-held. Opening an attachment can execute a threat, forwarding can disclose privileged or personal information, and an apparent executive request can be impersonation. ChatGPT must not authenticate by prose alone, open unsafe content, acknowledge, forward, delete, file, or trigger the requested action. The attached figures are projected role-task priors, not measured adoption by executive administrative assistants, so they support a controlled trial rather than a claim about current practice.", "topUseCases": [ { "interventionId": "task-2773:task-2773-scaffold:assist", "taskId": "task-2773", "task": "Open, sort, and distribute incoming correspondence, including faxes and email.", "workflowId": "task-2773-scaffold", "authorityMode": "assist", "centralityScreen": { "value": 0.10653097349999996, "importance": { "value": 0.7525, "sourceField": "role-tasks-kv:role-43-6011-00.tasks[slug=task-2773].importance" }, "occupationalRelevance": { "value": 0.9109999999999999, "sourceField": "role-tasks-kv:role-43-6011-00.tasks[slug=task-2773].relevance / 100" }, "frequency": { "kind": "modal-response-share", "modalResponseSharePct": 15.54, "collectionDate": "2026-06-03", "sourceField": "role-tasks-kv:role-43-6011-00.tasks[slug=task-2773].frequency" } }, "agentFit": { "value": 0.9025, "sourceField": "rule:digital-feasibility-and-capability-fit-single-count.v2" }, "distribution": { "value": 0.9, "sourceField": "roles-kv:role-43-6011-00.aiPlaybook.release" }, "evidenceConfidence": "weak", "withinGateScore": 0.08652978322537497, "gate": { "status": "limited", "reason": "Authority remains below an approval-required intervention." }, "capabilityIds": [ "connected-apps-files", "deliverable-generation" ], "expectedArtifact": "Correspondence intake packet with immutable-item reference, verification status, attachment inventory, deadline ledger, sensitivity class, routing recommendation, and unexecuted distribution receipt", "humanReviewPoint": "Verify sender, recipient authority, sensitivity, deadline, attachment safety, and routing rule; personally forward, acknowledge, file, quarantine, or escalate.", "riskLevel": "medium" } ], "workflows": [ { "id": "task-2773-scaffold", "goal": "Turn incoming email, fax, and scanned correspondence into a verified routing recommendation without losing the original, opening unsafe content, disclosing it, or acting on its request.", "inputs": [ "Original item with envelope, headers, fax cover data, timestamps, page count, and attachment metadata preserved", "Current directory, delegation map, matter register, routing rules, and retention policy", "Security, privacy, legal-hold, privilege, payment-change, and urgent-escalation procedures", "Approved independent verification channels for senders and intended recipients" ], "connectedSystems": [ "Quarantined read-only intake view", "Approved directory, matter register, and routing-policy sources", "Draft queue with no attachment execution, forward, reply, delete, file, or action permission" ], "steps": [ "Assign an immutable intake ID and preserve the original, headers, envelope data, page order, filenames, hashes where available, and receipt time.", "Inventory sender claims, channel identifiers, intended recipients, attachments, links, requests, and deadlines; label identity unverified until checked independently.", "Screen supplied triggers for credentials, payment changes, unexpected active content, legal process, regulator or media contact, threats, privacy incidents, and executive impersonation; quarantine and route rather than investigate beyond authority.", "Classify sensitivity and routing using need-to-know, privilege, legal hold, matter, and delegated-coverage rules; distinguish FYI, decision, action, signature, deadline, and acknowledgment.", "Return minimum-necessary recipients, deadline owner, attachment disposition, unsent acknowledgment, and exact distribution receipt; stop before opening, forwarding, replying, deleting, filing, or acting." ], "expectedArtifact": "Review-ready correspondence packet with original reference, verification status, attachment manifest, trigger screen, deadline ledger, routing rationale, and unsent acknowledgment", "starterPrompt": "Prepare a routing packet using the preserved original, current directory, matter register, routing rules, and security procedures. Preserve headers, page order, filenames, and receipt time. Separate claimed identity from verified channel evidence. Inventory attachments, links, requests, deadlines, privilege, legal hold, and payment or credential changes. Recommend minimum-necessary recipients with reasons and draft an unsent acknowledgment. Do not open unsafe content, authenticate by style, forward, reply, delete, file, or act; I verify and distribute.", "humanReviewPoint": "The authorized intake owner verifies identity and safety, confirms sensitivity and need-to-know routing, assigns deadline ownership, and performs every acknowledgment, forward, filing, quarantine, or escalation.", "commonFailure": "Routing on the apparent sender or subject alone can expose confidential material, execute malicious content, miss legal process, or send an urgent request to someone without authority." } ], "setupRecommendations": [ { "item": "Use a quarantined read-only intake surface that preserves originals and attachment metadata; connect only approved directories and routing policies, with opening, forwarding, replying, deletion, and filing disabled.", "rationale": "Correspondence is both evidence and an attack surface; safe assistance requires immutable custody, independent identity checks, minimum disclosure, and human distribution.", "capabilityIds": [ "connected-apps-files", "approval-enterprise-controls" ] } ], "prompts": [ { "id": "task-2773-starter", "title": "Build the safe correspondence routing packet", "prompt": "Create an intake manifest preserving headers or cover data, receipt time, page order, filenames, attachments, claimed sender and recipients, requests, and deadlines. Separate claimed identity from verified evidence. Screen supplied security, legal, privilege, payment-change, and urgency triggers. Recommend the minimum recipient set with reasons. Do not open active content, authenticate, forward, reply, delete, file, or act.", "expectedArtifact": "Immutable intake manifest, trigger screen, deadline ledger, routing matrix, and unsent acknowledgment", "humanReviewPoint": "Verify identity and attachment safety, confirm need-to-know and deadline ownership, then personally route, acknowledge, quarantine, or escalate." } ], "humanOwnedResponsibilities": [ "Custody law: preserve the original item, headers or envelope data, page order, attachments, and receipt time; summaries never replace the source", "Identity law: display name, letterhead, signature block, fax cover, writing style, and urgency do not authenticate a sender or authority", "Attachment law: unknown links, macros, archives, and active files remain quarantined until the approved process clears them", "Minimum-disclosure law: routing follows verified need-to-know, privilege, privacy, and matter boundaries rather than convenience", "Action-and-deadline judgment: humans decide whether to acknowledge, respond, pay, sign, preserve, escalate, or treat a date as controlling" ], "risks": [ { "id": "task-2773-scaffold-risk", "level": "medium", "description": "A convincing sender identity or urgent subject can cause unsafe attachment handling, confidential misrouting, payment fraud, missed process, or destruction of an evidentiary original.", "mitigation": "Preserve an immutable intake record, independently verify identity and authority, screen security and legal triggers, route minimally, and keep all actions human-held." } ], "sources": [ { "id": "occupation-executive-secretaries-and-executive-administrative-assistants", "title": "Executive Secretaries and Executive Administrative Assistants occupational render model", "url": "https://singulariki.com/roles/executive-secretaries-and-executive-administrative-assistants", "publisher": "gold.onet_role_starter_surface", "lastReviewedAt": "2026-06-03" }, { "id": "openai-chatgpt-work", "title": "ChatGPT Work and Codex", "url": "https://help.openai.com/en/articles/20001275-chatgpt-work-and-codex", "publisher": "OpenAI", "lastReviewedAt": "2026-07-11" }, { "id": "openai-work-deliverables", "title": "Creating and editing documents, spreadsheets, and presentations with ChatGPT Work", "url": "https://help.openai.com/en/articles/20001278-creating-and-editing-documents-spreadsheets-and-presentations-with-chatgpt-work", "publisher": "OpenAI", "lastReviewedAt": "2026-07-11" }, { "id": "openai-work-cloud-browser", "title": "Using cloud browser in ChatGPT", "url": "https://help.openai.com/en/articles/20001280-using-cloud-browser-in-chatgpt", "publisher": "OpenAI", "lastReviewedAt": "2026-07-11" }, { "id": "openai-work-desktop-browser", "title": "Using the built-in browser in the ChatGPT desktop app", "url": "https://help.openai.com/en/articles/20001277-using-the-built-in-browser-in-the-chatgpt-desktop-app", "publisher": "OpenAI", "lastReviewedAt": "2026-07-11" }, { "id": "openai-chatgpt-skills", "title": "Skills in ChatGPT", "url": "https://help.openai.com/en/articles/20001066", "publisher": "OpenAI", "lastReviewedAt": "2026-07-11" }, { "id": "openai-chatgpt-scheduled-tasks", "title": "Scheduled Tasks in ChatGPT", "url": "https://help.openai.com/en/articles/10291617-tasks-in-chatgpt", "publisher": "OpenAI", "lastReviewedAt": "2026-07-11" }, { "id": "openai-workspace-agents", "title": "ChatGPT Workspace Agents for Enterprise and Business", "url": "https://help.openai.com/en/articles/20001143", "publisher": "OpenAI", "lastReviewedAt": "2026-07-11" } ], "freshness": { "platformVersion": "2026-07-09-launch", "platformReviewedAt": "2026-07-11", "occupationalDataVersion": "O*NET 30.3", "occupationalDataGeneratedAt": "2026-06-03T05:05:52.989984+00:00" }, "quality": { "uniqueOccupationalOrTaskEvidence": false, "validPlatformSpecificWorkflow": true, "clearOutputArtifact": true, "realCapabilityMatch": true, "meaningfulHumanReviewSection": true, "sourcesAndFreshness": false, "distinctInternalRelationships": true, "noUnresolvedFactualOrProductVersionFailure": false, "indexable": false } }