# Entertainment and Recreation Managers, Except Gambling

> Plan, direct, or coordinate entertainment and recreational activities and operations of a recreational facility, including cruise ships and parks.

- **SOC code:** 11-9072.00
- **Canonical URL:** https://singulariki.com/roles/role-11-9072-00
- **Also known as:** Events Manager, Golf Course Manager, Recreation Director, Recreation Superintendent, Camp Director, Camp and Recreation Manager, Events and Competitions Director, Experiences Manager
- **Frame:** "AI exposure" means task overlap (how codifiable the work is), not jobs lost or a forecast. Every figure below is traced to a named public dataset.

## What this work is

**Core tasks** (O*NET):
- Plan, organize, or lead group activities for customers, such as exercise routines, athletic events, or arts and crafts.
- Plan programs of events or schedules of activities.
- Talk to coworkers using electronic devices, such as computers and radios.
- Write budgets to plan recreational activities or programs.
- Calculate and record department expenses and revenue.
- Interview and hire associates to fill staff vacancies.
- Talk to customers to convey information about events or activities.
- Explain rules and regulations of facilities and entertainment attractions to customers.
- Administer first aid in emergency situations.
- Assign tasks and work hours to staff.
- Inspect equipment, such as rides, games, and vehicles, to detect wear and damage.
- Resolve customer complaints regarding worker performance or services rendered.

## Skills, tools, capabilities

**Knowledge, skills & abilities** (O*NET, highest importance first):
- Customer and Personal Service _(knowledge)_
- Education and Training _(knowledge)_
- Oral Expression _(ability)_
- Oral Comprehension _(ability)_
- Active Listening _(essential_skill)_
- Speaking _(essential_skill)_
- Speech Recognition _(ability)_
- English Language _(knowledge)_
- Reading Comprehension _(essential_skill)_
- Critical Thinking _(essential_skill)_
- Social Perceptiveness _(transferable_skill)_
- Coordination _(transferable_skill)_

**Skills in demand:**
- Speech Recognition _(Specialized Skill)_
- Active Listening _(Common Skill)_
- English Language _(Common Skill)_
- Social Perceptiveness _(Common Skill)_
- Reading Comprehension _(Common Skill)_
- Critical Thinking _(Common Skill)_
- Writing _(Common Skill)_
- Time Management _(Common Skill)_
- Microsoft Excel _(Common Skill)_
- Instructing _(Specialized Skill)_
- Inductive Reasoning _(Common Skill)_
- Deductive Reasoning _(Common Skill)_

**Tools & technology:**
- Microsoft Excel _(hot technology, in demand)_
- Microsoft Office software _(hot technology, in demand)_
- Adobe Acrobat _(hot technology)_
- Apple macOS _(hot technology)_
- Atlassian Confluence _(hot technology)_
- Cisco Webex _(hot technology)_
- Facebook _(hot technology)_
- Google Docs _(hot technology)_
- HubSpot software _(hot technology)_
- IBM SPSS Statistics _(hot technology)_
- Intuit QuickBooks _(hot technology)_
- Linux _(hot technology)_

## AI exposure & outlook

- **AI task-overlap index:** 62nd percentile (Moderate) across all occupations — composite of current-era exposure studies (ai-exposure-index-v1).
- **LLM task exposure, γ (OpenAI / Eloundou):** 45th percentile (Moderate) — source: eloundou_gamma.
- **AI assistant applicability (Microsoft):** 81st percentile (High) — source: microsoft_applicability.
- **Projected employment (BLS 2024–34):** 7.7% growth (Growing fast); 5.5k annual openings; 43.2k → 46.5k jobs.
- **Pay & employment (BLS OEWS, May 2024):** median $77,180; 36,700 employed.

## Sources

- **O*NET** (30.3) — U.S. Department of Labor / National Center for O*NET Development. https://www.onetcenter.org/database.html
- **BLS Occupational Employment and Wage Statistics (OEWS)** (May 2024) — U.S. Bureau of Labor Statistics. https://www.bls.gov/oes/
- **BLS Employment Projections** (2024–2034) — U.S. Bureau of Labor Statistics. https://www.bls.gov/emp/
- **Anthropic Economic Index** (v4 (2026-01-15) + v2 (2025-03-27)) — Anthropic. https://www.anthropic.com/economic-index
- **Microsoft “Working with AI”** (working-with-ai) — Microsoft Research. https://www.microsoft.com/en-us/research/
- **“GPTs are GPTs” (Eloundou et al.)** (arXiv 2303.10130) — OpenAI / academic. https://arxiv.org/abs/2303.10130

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_Generated from Singulariki's joined dataset; data snapshot 2026-06-02T21:00:32.945303+00:00. https://singulariki.com/roles/role-11-9072-00_