# Property, Real Estate, and Community Association Managers

> Plan, direct, or coordinate the selling, buying, leasing, or governance activities of commercial, industrial, or residential real estate properties. Includes managers of homeowner and condominium associations, rented or leased housing units, buildings, or land (including rights-of-way).

- **SOC code:** 11-9141.00
- **Canonical URL:** https://singulariki.com/roles/role-11-9141-00
- **Also known as:** Apartment Manager, Community Manager, Property Manager, Resident Manager, Community Association Manager, Lease Administration Supervisor, Leasing Manager, Occupancy Director
- **Frame:** "AI exposure" means task overlap (how codifiable the work is), not jobs lost or a forecast. Every figure below is traced to a named public dataset.

## What this work is

**Core tasks** (O*NET):
- Prepare detailed budgets and financial reports for properties.
- Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.
- Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
- Review rents to ensure that they are in line with rental markets.
- Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
- Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
- Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties.
- Prepare and administer contracts for provision of property services, such as cleaning, maintenance, and security services.
- Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
- Clean common areas, change light bulbs, and make minor property repairs.
- Investigate complaints, disturbances, and violations and resolve problems, following management rules and regulations.
- Act as liaisons between on-site managers or tenants and owners.

## Skills, tools, capabilities

**Knowledge, skills & abilities** (O*NET, highest importance first):
- Customer and Personal Service _(knowledge)_
- Administration and Management _(knowledge)_
- Economics and Accounting _(knowledge)_
- English Language _(knowledge)_
- Speaking _(essential_skill)_
- Oral Comprehension _(ability)_
- Written Comprehension _(ability)_
- Oral Expression _(ability)_
- Reading Comprehension _(essential_skill)_
- Law and Government _(knowledge)_
- Active Listening _(essential_skill)_
- Written Expression _(ability)_

**Skills in demand:**
- English Language _(Common Skill)_
- Reading Comprehension _(Common Skill)_
- Active Listening _(Common Skill)_
- Writing _(Common Skill)_
- Speech Recognition _(Specialized Skill)_
- Inductive Reasoning _(Common Skill)_
- Mathematics _(Common Skill)_
- Negotiation _(Common Skill)_
- Microsoft Word _(Common Skill)_
- Microsoft Outlook _(Common Skill)_
- Microsoft Excel _(Common Skill)_
- Deductive Reasoning _(Common Skill)_

**Tools & technology:**
- Microsoft Excel _(hot technology, in demand)_
- Microsoft Office software _(hot technology, in demand)_
- Microsoft Outlook _(hot technology, in demand)_
- Microsoft Word _(hot technology, in demand)_
- Yardi software _(hot technology, in demand)_
- Facebook _(hot technology)_
- Google Analytics _(hot technology)_
- Google Docs _(hot technology)_
- Hypertext markup language HTML _(hot technology)_
- Intuit QuickBooks _(hot technology)_
- Microsoft Access _(hot technology)_
- Microsoft PowerPoint _(hot technology)_

## AI exposure & outlook

- **AI task-overlap index:** 68th percentile (High) across all occupations — composite of current-era exposure studies (ai-exposure-index-v1).
- **Overall AI exposure (Felten et al.):** 83rd percentile (High) — source: felten_aioe.
- **LLM task exposure, γ (OpenAI / Eloundou):** 76th percentile (High) — source: eloundou_gamma.
- **AI assistant applicability (Microsoft):** 46th percentile (Moderate) — source: microsoft_applicability.
- **Frey–Osborne (2013, historical computerization estimate):** 65th percentile — kept separate from current-era studies.
- **Remote-capable (Dingel–Neiman):** yes — task structure, not who actually works remote.
- **Projected employment (BLS 2024–34):** 3.6% growth (About average); 39k annual openings; 466.1k → 483.1k jobs.
- **Pay & employment (BLS OEWS, May 2024):** median $66,700; 296,640 employed.

## How people actually use AI here

Anthropic Economic Index — measured AI conversations mapped to this occupation's tasks:

- **Automation vs augmentation:** 32% automation, 49% augmentation (usage-weighted).
- **Autonomy median:** 3.0 (higher = AI acts more independently).
- **Dominant collaboration mode:** task iteration.

**Tasks most handed to AI here:**
- Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties. _(1.7% of measured AI use; task iteration)_
- Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms. _(0.8% of measured AI use; task iteration)_
- Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability. _(0.7% of measured AI use; task iteration)_
- Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas. _(0.6% of measured AI use; task iteration)_
- Review rents to ensure that they are in line with rental markets. _(0.3% of measured AI use)_

**Example prompts (honest phrasings of the tasks above — starting points, not endorsed instructions):**
- Help me manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.
- Help me negotiate the sale, lease, or development of property and complete or review appropriate documents and forms.
- Help me maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.
- Help me meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
- Help me review rents to ensure that they are in line with rental markets.

## Sources

- **O*NET** (30.3) — U.S. Department of Labor / National Center for O*NET Development. https://www.onetcenter.org/database.html
- **BLS Occupational Employment and Wage Statistics (OEWS)** (May 2024) — U.S. Bureau of Labor Statistics. https://www.bls.gov/oes/
- **BLS Employment Projections** (2024–2034) — U.S. Bureau of Labor Statistics. https://www.bls.gov/emp/
- **Anthropic Economic Index** (v4 (2026-01-15) + v2 (2025-03-27)) — Anthropic. https://www.anthropic.com/economic-index
- **Microsoft “Working with AI”** (working-with-ai) — Microsoft Research. https://www.microsoft.com/en-us/research/
- **“GPTs are GPTs” (Eloundou et al.)** (arXiv 2303.10130) — OpenAI / academic. https://arxiv.org/abs/2303.10130
- **AI Occupational Exposure (AIOE)** (Felten, Raj & Seamans) — academic. https://github.com/AIOE-Data/AIOE
- **Frey & Osborne (2013)** (frey-osborne-automation) — academic. https://www.oxfordmartin.ox.ac.uk/publications/the-future-of-employment/
- **Dingel & Neiman (2020)** (dingel-neiman-workathome) — academic. https://github.com/jdingel/DingelNeiman-workathome

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_Generated from Singulariki's joined dataset; data snapshot 2026-06-02T21:00:32.945303+00:00. https://singulariki.com/roles/role-11-9141-00_