# Computer Systems Analysts

> Analyze science, engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions, improve existing computer systems, and review computer system capabilities, workflow, and schedule limitations. May analyze or recommend commercially available software.

- **SOC code:** 15-1211.00
- **Canonical URL:** https://singulariki.com/roles/role-15-1211-00
- **Also known as:** Business Systems Analyst, Computer Systems Analyst, Programmer Analyst, Systems Analyst, Applications Analyst, Computer Analyst, Computer Systems Consultant, IT Analyst (Information Technology Analyst)
- **Frame:** "AI exposure" means task overlap (how codifiable the work is), not jobs lost or a forecast. Every figure below is traced to a named public dataset.

## What this work is

**Core tasks** (O*NET):
- Troubleshoot program and system malfunctions to restore normal functioning.
- Provide staff and users with assistance solving computer-related problems, such as malfunctions and program problems.
- Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
- Use the computer in the analysis and solution of business problems, such as development of integrated production and inventory control and cost analysis systems.
- Coordinate and link the computer systems within an organization to increase compatibility so that information can be shared.
- Use object-oriented programming languages, as well as client and server applications development processes and multimedia and Internet technology.
- Analyze information processing or computation needs and plan and design computer systems, using techniques such as structured analysis, data modeling, and information engineering.
- Review and analyze computer printouts and performance indicators to locate code problems, and correct errors by correcting codes.
- Consult with management to ensure agreement on system principles.
- Specify inputs accessed by the system and plan the distribution and use of the results.
- Expand or modify system to serve new purposes or improve work flow.
- Interview or survey workers, observe job performance, or perform the job to determine what information is processed and how it is processed.

**Emerging tasks** (O*NET):
- Write code to perform desired actions.

## Skills, tools, capabilities

**Knowledge, skills & abilities** (O*NET, highest importance first):
- Computers and Electronics _(knowledge)_
- Deductive Reasoning _(ability)_
- Speaking _(essential_skill)_
- Oral Comprehension _(ability)_
- Written Comprehension _(ability)_
- Oral Expression _(ability)_
- Information Ordering _(ability)_
- Reading Comprehension _(essential_skill)_
- Problem Sensitivity _(ability)_
- Inductive Reasoning _(ability)_
- Near Vision _(ability)_
- Active Listening _(essential_skill)_

**Skills in demand:**
- Deductive Reasoning _(Common Skill)_
- Information Ordering _(Specialized Skill)_
- Reading Comprehension _(Common Skill)_
- Inductive Reasoning _(Common Skill)_
- Systems Analysis _(Specialized Skill)_
- Critical Thinking _(Common Skill)_
- Active Listening _(Common Skill)_
- Speech Recognition _(Specialized Skill)_
- Active Learning _(Common Skill)_
- ServiceNow _(Specialized Skill)_
- Microsoft SharePoint _(Specialized Skill)_
- Microsoft PowerPoint _(Common Skill)_

**Tools & technology:**
- Atlassian JIRA _(hot technology, in demand)_
- Microsoft Excel _(hot technology, in demand)_
- Microsoft Office software _(hot technology, in demand)_
- Microsoft Power BI _(hot technology, in demand)_
- Microsoft PowerPoint _(hot technology, in demand)_
- Microsoft SharePoint _(hot technology, in demand)_
- Python _(hot technology, in demand)_
- SAP software _(hot technology, in demand)_
- ServiceNow _(hot technology, in demand)_
- Structured query language SQL _(hot technology, in demand)_
- Adobe Acrobat _(hot technology)_
- Adobe Illustrator _(hot technology)_

## AI exposure & outlook

- **AI task-overlap index:** 92nd percentile (High) across all occupations — composite of current-era exposure studies (ai-exposure-index-v1).
- **LLM task exposure, γ (OpenAI / Eloundou):** 80th percentile (High) — source: eloundou_gamma.
- **AI assistant applicability (Microsoft):** 91st percentile (High) — source: microsoft_applicability.
- **Projected employment (BLS 2024–34):** 8.7% growth (Growing fast); 34.2k annual openings; 521.1k → 566.5k jobs.
- **Pay & employment (BLS OEWS, May 2024):** median $103,790; 497,800 employed.

## Sources

- **O*NET** (30.3) — U.S. Department of Labor / National Center for O*NET Development. https://www.onetcenter.org/database.html
- **BLS Occupational Employment and Wage Statistics (OEWS)** (May 2024) — U.S. Bureau of Labor Statistics. https://www.bls.gov/oes/
- **BLS Employment Projections** (2024–2034) — U.S. Bureau of Labor Statistics. https://www.bls.gov/emp/
- **Anthropic Economic Index** (v4 (2026-01-15) + v2 (2025-03-27)) — Anthropic. https://www.anthropic.com/economic-index
- **Microsoft “Working with AI”** (working-with-ai) — Microsoft Research. https://www.microsoft.com/en-us/research/
- **“GPTs are GPTs” (Eloundou et al.)** (arXiv 2303.10130) — OpenAI / academic. https://arxiv.org/abs/2303.10130

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_Generated from Singulariki's joined dataset; data snapshot 2026-06-02T21:00:32.945303+00:00. https://singulariki.com/roles/role-15-1211-00_