# Community Health Workers

> Promote health within a community by assisting individuals to adopt healthy behaviors. Serve as an advocate for the health needs of individuals by assisting community residents in effectively communicating with healthcare providers or social service agencies. Act as liaison or advocate and implement programs that promote, maintain, and improve individual and overall community health. May deliver health-related preventive services such as blood pressure, glaucoma, and hearing screenings. May collect data to help identify community health needs.

- **SOC code:** 21-1094.00
- **Canonical URL:** https://singulariki.com/roles/role-21-1094-00
- **Also known as:** Community Health Outreach Worker, Community Health Program Coordinator, Community Health Promoter, Community Nutrition Educator, Apprise Counselor, Community Health Program Representative (Community Health Program Rep), Community Health Worker (CHW), HIV CTS Specialist (Human Immunodeficiency Virus Counseling and Testing Services Specialist)
- **Frame:** "AI exposure" means task overlap (how codifiable the work is), not jobs lost or a forecast. Every figure below is traced to a named public dataset.

## What this work is

**Core tasks** (O*NET):
- Perform basic diagnostic procedures, such as blood pressure screening, breast cancer screening, or communicable disease screening.
- Maintain updated client records with plans, notes, appropriate forms, or related information.
- Advise clients or community groups on issues related to diagnostic screenings, such as breast cancer screening, pap smears, glaucoma tests, or diabetes screenings.
- Advise clients or community groups on issues related to risk or prevention of conditions, such as lead poisoning, human immunodeficiency virus (HIV), prenatal substance abuse, or domestic violence.
- Administer immunizations or other basic preventive treatments.
- Identify the particular health care needs of individuals in a community or target area.
- Advise clients or community groups on issues related to improving general health, such as diet or exercise.
- Advise clients or community groups on issues related to self-care, such as diabetes management.
- Conduct home visits for pregnant women, newborn infants, or other high-risk individuals to monitor their progress or assess their needs.
- Transport or accompany clients to scheduled health appointments or referral sites.
- Identify or contact members of high-risk or otherwise targeted groups, such as members of minority populations, low-income populations, or pregnant women.
- Contact clients in person, by phone, or in writing to ensure they have completed required or recommended actions.

## Skills, tools, capabilities

**Knowledge, skills & abilities** (O*NET, highest importance first):
- Customer and Personal Service _(knowledge)_
- Oral Comprehension _(ability)_
- Active Listening _(essential_skill)_
- Speaking _(essential_skill)_
- Social Perceptiveness _(transferable_skill)_
- Oral Expression _(ability)_
- Writing _(essential_skill)_
- English Language _(knowledge)_
- Reading Comprehension _(essential_skill)_
- Service Orientation _(transferable_skill)_
- Written Comprehension _(ability)_
- Education and Training _(knowledge)_

**Skills in demand:**
- Social Perceptiveness _(Common Skill)_
- Active Listening _(Common Skill)_
- Writing _(Common Skill)_
- English Language _(Common Skill)_
- Reading Comprehension _(Common Skill)_
- Speech Recognition _(Specialized Skill)_
- Critical Thinking _(Common Skill)_
- Deductive Reasoning _(Common Skill)_
- Active Learning _(Common Skill)_
- Psychology _(Specialized Skill)_
- Microsoft Word _(Common Skill)_
- Microsoft Outlook _(Common Skill)_

**Tools & technology:**
- Microsoft Excel _(hot technology, in demand)_
- Microsoft Office software _(hot technology, in demand)_
- Microsoft Outlook _(hot technology, in demand)_
- Microsoft Word _(hot technology, in demand)_
- Apple macOS _(hot technology)_
- Google Workspace software _(hot technology)_
- Microsoft Access _(hot technology)_
- Microsoft PowerPoint _(hot technology)_
- Zoom _(hot technology)_
- Client databases
- Electronic health record EHR software
- Microsoft Publisher

## AI exposure & outlook

- **AI task-overlap index:** 60th percentile (Moderate) across all occupations — composite of current-era exposure studies (ai-exposure-index-v1).
- **Overall AI exposure (Felten et al.):** 48th percentile (Moderate) — source: felten_aioe.
- **LLM task exposure, γ (OpenAI / Eloundou):** 47th percentile (Moderate) — source: eloundou_gamma.
- **AI assistant applicability (Microsoft):** 87th percentile (High) — source: microsoft_applicability.
- **Remote-capable (Dingel–Neiman):** no — task structure, not who actually works remote.
- **Projected employment (BLS 2024–34):** 11.3% growth (Growing fast); 7.8k annual openings; 65.1k → 72.5k jobs.
- **Pay & employment (BLS OEWS, May 2024):** median $51,030; 60,730 employed.

## How people actually use AI here

Anthropic Economic Index — measured AI conversations mapped to this occupation's tasks:

- **Autonomy median:** 3.0 (higher = AI acts more independently).

**Tasks most handed to AI here:**
- Monitor nutrition of children, elderly, or other high-risk groups. _(0.3% of measured AI use)_

**Example prompts (honest phrasings of the tasks above — starting points, not endorsed instructions):**
- Help me monitor nutrition of children, elderly, or other high-risk groups.

## Sources

- **O*NET** (30.3) — U.S. Department of Labor / National Center for O*NET Development. https://www.onetcenter.org/database.html
- **BLS Occupational Employment and Wage Statistics (OEWS)** (May 2024) — U.S. Bureau of Labor Statistics. https://www.bls.gov/oes/
- **BLS Employment Projections** (2024–2034) — U.S. Bureau of Labor Statistics. https://www.bls.gov/emp/
- **Anthropic Economic Index** (v4 (2026-01-15) + v2 (2025-03-27)) — Anthropic. https://www.anthropic.com/economic-index
- **Microsoft “Working with AI”** (working-with-ai) — Microsoft Research. https://www.microsoft.com/en-us/research/
- **“GPTs are GPTs” (Eloundou et al.)** (arXiv 2303.10130) — OpenAI / academic. https://arxiv.org/abs/2303.10130
- **AI Occupational Exposure (AIOE)** (Felten, Raj & Seamans) — academic. https://github.com/AIOE-Data/AIOE
- **Dingel & Neiman (2020)** (dingel-neiman-workathome) — academic. https://github.com/jdingel/DingelNeiman-workathome

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_Generated from Singulariki's joined dataset; data snapshot 2026-06-02T21:00:32.945303+00:00. https://singulariki.com/roles/role-21-1094-00_