# Maids and Housekeeping Cleaners

> Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

- **SOC code:** 37-2012.00
- **Canonical URL:** https://singulariki.com/roles/role-37-2012-00
- **Also known as:** Environmental Services Aide, Environmental Services Worker, Housekeeper, Housekeeping Laundry Worker, Chambermaid, Cleaner, Cottage Attendant, Guest Room Attendant (GRA)
- **Frame:** "AI exposure" means task overlap (how codifiable the work is), not jobs lost or a forecast. Every figure below is traced to a named public dataset.

## What this work is

**Core tasks** (O*NET):
- Keep storage areas and carts well-stocked, clean, and tidy.
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
- Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
- Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
- Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
- Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
- Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
- Sort, count, and mark clean linens and store them in linen closets.
- Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
- Sort clothing and other articles, load washing machines, and iron and fold dried items.
- Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.

## Skills, tools, capabilities

**Knowledge, skills & abilities** (O*NET, highest importance first):
- Customer and Personal Service _(knowledge)_
- English Language _(knowledge)_
- Public Safety and Security _(knowledge)_
- Service Orientation _(transferable_skill)_
- Trunk Strength _(ability)_
- Coordination _(transferable_skill)_
- Time Management _(transferable_skill)_
- Oral Comprehension _(ability)_
- Oral Expression _(ability)_
- Stamina _(ability)_
- Extent Flexibility _(ability)_
- Near Vision _(ability)_

**Skills in demand:**
- English Language _(Common Skill)_
- Time Management _(Common Skill)_
- Microsoft Windows _(Common Skill)_
- Microsoft Excel _(Common Skill)_
- Facebook _(Specialized Skill)_
- Speech Recognition _(Specialized Skill)_
- Social Perceptiveness _(Common Skill)_
- Information Ordering _(Specialized Skill)_
- Critical Thinking _(Common Skill)_
- Active Listening _(Common Skill)_
- Reading Comprehension _(Common Skill)_
- Inductive Reasoning _(Common Skill)_

**Tools & technology:**
- Facebook _(hot technology)_
- Microsoft Excel _(hot technology)_
- Microsoft Windows _(hot technology)_
- Blink
- Computerized bed control system software
- Computerized maintenance management system CMMS
- Eko
- Email software
- Inventory tracking software

## AI exposure & outlook

- **AI task-overlap index:** 1st percentile (Low) across all occupations — composite of current-era exposure studies (ai-exposure-index-v1).
- **Overall AI exposure (Felten et al.):** 6th percentile (Low) — source: felten_aioe.
- **LLM task exposure, γ (OpenAI / Eloundou):** 3rd percentile (Low) — source: eloundou_gamma.
- **AI assistant applicability (Microsoft):** 1st percentile (Low) — source: microsoft_applicability.
- **Frey–Osborne (2013, historical computerization estimate):** 57th percentile — kept separate from current-era studies.
- **Remote-capable (Dingel–Neiman):** no — task structure, not who actually works remote.
- **Projected employment (BLS 2024–34):** 0.4% growth (About average); 193.5k annual openings; 1,356.8k → 1,362.8k jobs.
- **Pay & employment (BLS OEWS, May 2024):** median $34,660; 854,910 employed.

## How people actually use AI here

Anthropic Economic Index — measured AI conversations mapped to this occupation's tasks:

- **Automation vs augmentation:** 36% automation, 33% augmentation (usage-weighted).
- **Autonomy median:** 4.0 (higher = AI acts more independently).
- **Dominant collaboration mode:** directive.

**Tasks most handed to AI here:**
- Care for children or elderly persons by overseeing their activities, providing companionship, and assisting them with dressing, bathing, eating, and other needs. _(0.7% of measured AI use; directive)_

**Example prompts (honest phrasings of the tasks above — starting points, not endorsed instructions):**
- Help me care for children or elderly persons by overseeing their activities, providing companionship, and assisting them with dressing, bathing, eating, and other needs.

## Sources

- **O*NET** (30.3) — U.S. Department of Labor / National Center for O*NET Development. https://www.onetcenter.org/database.html
- **BLS Occupational Employment and Wage Statistics (OEWS)** (May 2024) — U.S. Bureau of Labor Statistics. https://www.bls.gov/oes/
- **BLS Employment Projections** (2024–2034) — U.S. Bureau of Labor Statistics. https://www.bls.gov/emp/
- **Anthropic Economic Index** (v4 (2026-01-15) + v2 (2025-03-27)) — Anthropic. https://www.anthropic.com/economic-index
- **Microsoft “Working with AI”** (working-with-ai) — Microsoft Research. https://www.microsoft.com/en-us/research/
- **“GPTs are GPTs” (Eloundou et al.)** (arXiv 2303.10130) — OpenAI / academic. https://arxiv.org/abs/2303.10130
- **AI Occupational Exposure (AIOE)** (Felten, Raj & Seamans) — academic. https://github.com/AIOE-Data/AIOE
- **Frey & Osborne (2013)** (frey-osborne-automation) — academic. https://www.oxfordmartin.ox.ac.uk/publications/the-future-of-employment/
- **Dingel & Neiman (2020)** (dingel-neiman-workathome) — academic. https://github.com/jdingel/DingelNeiman-workathome

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_Generated from Singulariki's joined dataset; data snapshot 2026-06-02T21:00:32.945303+00:00. https://singulariki.com/roles/role-37-2012-00_