# File Clerks

> File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.

- **SOC code:** 43-4071.00
- **Canonical URL:** https://singulariki.com/roles/role-43-4071-00
- **Also known as:** Clerk, File Clerk, Office Assistant, Records Clerk, Claims Clerk, Clerk Typist, Documentation Specialist, Medical Records Clerk
- **Frame:** "AI exposure" means task overlap (how codifiable the work is), not jobs lost or a forecast. Every figure below is traced to a named public dataset.

## What this work is

**Core tasks** (O*NET):
- Perform general office activities, such as typing, answering telephones, operating office machines, processing mail, or securing confidential materials.
- Keep records of materials filed or removed, using logbooks or computers and generate computerized reports.
- Input data, such as file numbers, new or updated information, or document information codes into computer systems to support document and information retrieval.
- Gather materials to be filed from departments or employees.
- Complete general financial activities, such as processing accounts payable, reviewing invoices, collecting cash payments, or issuing receipts.
- Track materials removed from files to ensure that borrowed files are returned.
- Find, retrieve, and make copies of information from files in response to requests and deliver information to authorized users.
- Add new material to file records or create new records as necessary.
- Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
- Scan or read incoming materials to determine how and where they should be classified or filed.
- Eliminate outdated or unnecessary materials, destroying them or transferring them to inactive storage, according to file maintenance guidelines or legal requirements.
- Answer questions about records or files.

## Skills, tools, capabilities

**Knowledge, skills & abilities** (O*NET, highest importance first):
- Administrative _(knowledge)_
- English Language _(knowledge)_
- Information Ordering _(ability)_
- Customer and Personal Service _(knowledge)_
- Written Comprehension _(ability)_
- Category Flexibility _(ability)_
- Near Vision _(ability)_
- Reading Comprehension _(essential_skill)_
- Oral Comprehension _(ability)_
- Oral Expression _(ability)_
- Written Expression _(ability)_
- Active Listening _(essential_skill)_

**Skills in demand:**
- English Language _(Common Skill)_
- Information Ordering _(Specialized Skill)_
- Reading Comprehension _(Common Skill)_
- Microsoft Word _(Common Skill)_
- Microsoft Outlook _(Common Skill)_
- Microsoft Excel _(Common Skill)_
- Active Listening _(Common Skill)_
- Telecommunications _(Specialized Skill)_
- Mathematics _(Common Skill)_
- Writing _(Common Skill)_
- Speech Recognition _(Specialized Skill)_
- Deductive Reasoning _(Common Skill)_

**Tools & technology:**
- Microsoft Excel _(hot technology, in demand)_
- Microsoft Office software _(hot technology, in demand)_
- Microsoft Outlook _(hot technology, in demand)_
- Microsoft Word _(hot technology, in demand)_
- Adobe Acrobat _(hot technology)_
- Intuit QuickBooks _(hot technology)_
- Microsoft Access _(hot technology)_
- Microsoft PowerPoint _(hot technology)_
- Microsoft SharePoint _(hot technology)_
- Microsoft Windows _(hot technology)_
- Electronic filing software
- Electronic health record EHR software

## AI exposure & outlook

- **AI task-overlap index:** 73rd percentile (High) across all occupations — composite of current-era exposure studies (ai-exposure-index-v1).
- **Overall AI exposure (Felten et al.):** 56th percentile (Moderate) — source: felten_aioe.
- **LLM task exposure, γ (OpenAI / Eloundou):** 80th percentile (High) — source: eloundou_gamma.
- **AI assistant applicability (Microsoft):** 80th percentile (High) — source: microsoft_applicability.
- **Frey–Osborne (2013, historical computerization estimate):** 94th percentile — kept separate from current-era studies.
- **Remote-capable (Dingel–Neiman):** yes — task structure, not who actually works remote.
- **Projected employment (BLS 2024–34):** -15.9% growth (Declining); 7.3k annual openings; 84.3k → 70.9k jobs.
- **Pay & employment (BLS OEWS, May 2024):** median $41,270; 78,980 employed.

## How people actually use AI here

Anthropic Economic Index — measured AI conversations mapped to this occupation's tasks:

- **Automation vs augmentation:** 49% automation, 20% augmentation (usage-weighted).
- **Autonomy median:** 3.0 (higher = AI acts more independently).
- **Dominant collaboration mode:** directive.

**Tasks most handed to AI here:**
- Answer questions about records or files. _(1.3% of measured AI use; directive)_

**Example prompts (honest phrasings of the tasks above — starting points, not endorsed instructions):**
- Help me answer questions about records or files.

## Sources

- **O*NET** (30.3) — U.S. Department of Labor / National Center for O*NET Development. https://www.onetcenter.org/database.html
- **BLS Occupational Employment and Wage Statistics (OEWS)** (May 2024) — U.S. Bureau of Labor Statistics. https://www.bls.gov/oes/
- **BLS Employment Projections** (2024–2034) — U.S. Bureau of Labor Statistics. https://www.bls.gov/emp/
- **Anthropic Economic Index** (v4 (2026-01-15) + v2 (2025-03-27)) — Anthropic. https://www.anthropic.com/economic-index
- **Microsoft “Working with AI”** (working-with-ai) — Microsoft Research. https://www.microsoft.com/en-us/research/
- **“GPTs are GPTs” (Eloundou et al.)** (arXiv 2303.10130) — OpenAI / academic. https://arxiv.org/abs/2303.10130
- **AI Occupational Exposure (AIOE)** (Felten, Raj & Seamans) — academic. https://github.com/AIOE-Data/AIOE
- **Frey & Osborne (2013)** (frey-osborne-automation) — academic. https://www.oxfordmartin.ox.ac.uk/publications/the-future-of-employment/
- **Dingel & Neiman (2020)** (dingel-neiman-workathome) — academic. https://github.com/jdingel/DingelNeiman-workathome

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_Generated from Singulariki's joined dataset; data snapshot 2026-06-02T21:00:32.945303+00:00. https://singulariki.com/roles/role-43-4071-00_