# Interviewers, Except Eligibility and Loan

> Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

- **SOC code:** 43-4111.00
- **Canonical URL:** https://singulariki.com/roles/role-43-4111-00
- **Also known as:** Admissions Clerk, Admissions Representative, Interviewer, Registration Clerk, Admitting Representative, Data Collection Assistant, Market Research Interviewer, Research Interviewer
- **Frame:** "AI exposure" means task overlap (how codifiable the work is), not jobs lost or a forecast. Every figure below is traced to a named public dataset.

## What this work is

**Core tasks** (O*NET):
- Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
- Locate and list addresses and households.
- Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
- Identify and report problems in obtaining valid data.
- Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
- Review data obtained from interview for completeness and accuracy.
- Compile, record, and code results or data from interview or survey, using computer or specified form.
- Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
- Assist individuals in filling out applications or questionnaires.
- Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.
- Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
- Supervise or train other staff members.

## Skills, tools, capabilities

**Knowledge, skills & abilities** (O*NET, highest importance first):
- Customer and Personal Service _(knowledge)_
- Active Listening _(essential_skill)_
- Oral Expression _(ability)_
- Speaking _(essential_skill)_
- Oral Comprehension _(ability)_
- Speech Recognition _(ability)_
- Speech Clarity _(ability)_
- English Language _(knowledge)_
- Administrative _(knowledge)_
- Reading Comprehension _(essential_skill)_
- Written Comprehension _(ability)_
- Computers and Electronics _(knowledge)_

**Skills in demand:**
- Active Listening _(Common Skill)_
- Speech Recognition _(Specialized Skill)_
- English Language _(Common Skill)_
- Reading Comprehension _(Common Skill)_
- Microsoft Teams _(Specialized Skill)_
- Social Perceptiveness _(Common Skill)_
- Information Ordering _(Specialized Skill)_
- Mathematics _(Common Skill)_
- Writing _(Common Skill)_
- Time Management _(Common Skill)_
- Inductive Reasoning _(Common Skill)_
- Deductive Reasoning _(Common Skill)_

**Tools & technology:**
- Microsoft Teams _(hot technology, in demand)_
- Zoom _(hot technology, in demand)_
- MEDITECH software _(hot technology)_
- Microsoft Excel _(hot technology)_
- Microsoft Office software _(hot technology)_
- Microsoft Outlook _(hot technology)_
- Microsoft PowerPoint _(hot technology)_
- Microsoft Word _(hot technology)_
- Oracle PeopleSoft _(hot technology)_
- Creative Research Systems The Survey System
- Electronic health record EHR software
- FileMaker Pro

## AI exposure & outlook

- **AI task-overlap index:** 78th percentile (High) across all occupations — composite of current-era exposure studies (ai-exposure-index-v1).
- **Overall AI exposure (Felten et al.):** 87th percentile (High) — source: felten_aioe.
- **LLM task exposure, γ (OpenAI / Eloundou):** 68th percentile (High) — source: eloundou_gamma.
- **AI assistant applicability (Microsoft):** 76th percentile (High) — source: microsoft_applicability.
- **Frey–Osborne (2013, historical computerization estimate):** 86th percentile — kept separate from current-era studies.
- **Remote-capable (Dingel–Neiman):** yes — task structure, not who actually works remote.
- **Projected employment (BLS 2024–34):** -11.6% growth (Declining); 15.8k annual openings; 164.3k → 145.1k jobs.
- **Pay & employment (BLS OEWS, May 2024):** median $43,830; 157,310 employed.

## How people actually use AI here

Anthropic Economic Index — measured AI conversations mapped to this occupation's tasks:

- **Automation vs augmentation:** 50% automation, 32% augmentation (usage-weighted).
- **Autonomy median:** 3.0 (higher = AI acts more independently).
- **Dominant collaboration mode:** directive.

**Tasks most handed to AI here:**
- Compile, record, and code results or data from interview or survey, using computer or specified form. _(2.6% of measured AI use; directive)_
- Identify and report problems in obtaining valid data. _(1.4% of measured AI use; validation)_
- Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency. _(0.5% of measured AI use; none)_

**Example prompts (honest phrasings of the tasks above — starting points, not endorsed instructions):**
- Help me compile, record, and code results or data from interview or survey, using computer or specified form.
- Help me identify and report problems in obtaining valid data.
- Help me ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.

## Sources

- **O*NET** (30.3) — U.S. Department of Labor / National Center for O*NET Development. https://www.onetcenter.org/database.html
- **BLS Occupational Employment and Wage Statistics (OEWS)** (May 2024) — U.S. Bureau of Labor Statistics. https://www.bls.gov/oes/
- **BLS Employment Projections** (2024–2034) — U.S. Bureau of Labor Statistics. https://www.bls.gov/emp/
- **Anthropic Economic Index** (v4 (2026-01-15) + v2 (2025-03-27)) — Anthropic. https://www.anthropic.com/economic-index
- **Microsoft “Working with AI”** (working-with-ai) — Microsoft Research. https://www.microsoft.com/en-us/research/
- **“GPTs are GPTs” (Eloundou et al.)** (arXiv 2303.10130) — OpenAI / academic. https://arxiv.org/abs/2303.10130
- **AI Occupational Exposure (AIOE)** (Felten, Raj & Seamans) — academic. https://github.com/AIOE-Data/AIOE
- **Frey & Osborne (2013)** (frey-osborne-automation) — academic. https://www.oxfordmartin.ox.ac.uk/publications/the-future-of-employment/
- **Dingel & Neiman (2020)** (dingel-neiman-workathome) — academic. https://github.com/jdingel/DingelNeiman-workathome

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_Generated from Singulariki's joined dataset; data snapshot 2026-06-02T21:00:32.945303+00:00. https://singulariki.com/roles/role-43-4111-00_