Making Decisions and Solving Problems
Work activity group · O*NET
Making Decisions and Solving Problems is one of the 41 Generalized Work Activities at the top of O*NET's work-activity hierarchy — the broadest description of what people do on the job, sitting above the more specific intermediate and detailed work activities. Across the 894 occupations O*NET rates on it, it scores an average importance of 3.99 of 5 — 94th percentile among all activity groups.
Intermediate activities it contains
The intermediate work activities O*NET groups under Making Decisions and Solving Problems, ranked by how many occupations perform each. Each links to its own page.
| Intermediate activity | Occupations | AI applied |
|---|---|---|
| Select materials or equipment for operations or projects | 142 | 85th pct |
| Determine resource needs of projects or operations | 77 | 66th pct |
| Determine operational methods or procedures | 70 | 86th pct |
| Determine values or prices of goods or services | 58 | 86th pct |
| Implement procedures or processes | 55 | 88th pct |
| Diagnose health conditions or disorders | 33 | 30th pct |
| Diagnose system or equipment problems | 27 | 81st pct |
| Authorize business activities or transactions | 23 | 6th pct |
| Edit written materials or documents | 20 | 93rd pct |
| Alter audio or video recordings | 8 | 34th pct |
| Make legal decisions | 3 | 6th pct |
How AI is applied to this activity group
Microsoft's "Working with AI" study measured how often an AI assistant performs each work activity in real Bing Copilot conversations. Averaged across the 11 intermediate activities under Making Decisions and Solving Problems that the study measured, this group ranks in the 60th percentile for how frequently AI is applied — a description of how AI is used today, not a forecast that the activity will be automated.
The figure is the mean of the child activities' applied-percentiles; open any activity above to see its underlying Microsoft measurements. Every occupation blends many activities, so a high AI-applied rank for one group does not mean a job is being automated.
Occupations that rely on this activity group most
Ranked by O*NET importance rating (1–5) for Making Decisions and Solving Problems. Wages are BLS OEWS May 2024 national medians.
Showing 60 of 894 occupations.
Sources for this page
Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.
- O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
- BLS Occupational Employment and Wage Statistics (OEWS) May 2024 U.S. Bureau of Labor Statistics
- Microsoft “Working with AI” working-with-ai Microsoft Research
Data compiled June 2, 2026. Figures are estimates, not advice.
Cite this page
Singulariki. "Making Decisions and Solving Problems." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; Microsoft “Working with AI” working-with-ai. Accessed June 7, 2026. https://singulariki.com/activity-groups/making-decisions-and-solving-problems
Singulariki. (2026). Making Decisions and Solving Problems. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/activity-groups/making-decisions-and-solving-problems
@misc{singulariki-making-decisions-and-solving-problems,
title = {Making Decisions and Solving Problems},
author = {{Singulariki}},
year = {2026},
note = {O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; Microsoft “Working with AI” working-with-ai. Accessed June 7, 2026},
url = {https://singulariki.com/activity-groups/making-decisions-and-solving-problems}
} Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.