ServiceNow
Skill in demand · Lightcast
ServiceNow is a specialized skill in the Lightcast Open Skills taxonomy — the vocabulary employers use to describe what work requires. It maps to 16 occupations that together employ about 6,388,910 workers, with a median wage of $95,150. Its reach across the occupation map is moderate. The occupations that use it sit, on average, at the 87th percentile of AI task-exposure ( high) — a measure of how much the work overlaps with what AI can do, not of the skill's value. See where every skill sits.
This page is built from a crosswalk that maps each occupation's O*NET knowledge, skill, and ability requirements to the named Lightcast skill — it reflects which jobs require the skill, not a direct count of job postings. Employment and pay are BLS OEWS national figures for the occupations, not for the skill itself.
Occupations that need this skill
Occupations whose O*NET requirements map to ServiceNow, ranked by employment. Wage and employment are BLS OEWS (national, cross-industry, May 2024).
| Occupation | Workers | Median pay |
|---|---|---|
| Business Continuity Planners | 1,128,200 | $81,270 |
| Security Management Specialists | 1,128,200 | $81,270 |
| Computer User Support Specialists | 697,210 | $60,340 |
| Computer Systems Analysts | 497,800 | $103,790 |
| Digital Forensics Analysts | 439,380 | $108,970 |
| Geographic Information Systems Technologists and Technicians | 439,380 | $108,970 |
| Information Security Engineers | 439,380 | $108,970 |
| Information Technology Project Managers | 439,380 | $108,970 |
| Penetration Testers | 439,380 | $108,970 |
| Network and Computer Systems Administrators | 318,570 | $96,800 |
| Computer Network Support Specialists | 146,450 | $73,340 |
| Computer, Automated Teller, and Office Machine Repairers | 73,010 | $46,860 |
| Remote Sensing Technicians | 71,400 | $60,130 |
| Labor Relations Specialists | 64,590 | $93,500 |
| Financial Risk Specialists | 56,320 | $106,000 |
| Farm and Home Management Educators | 10,260 | $58,120 |
How this skill maps to occupations
The O*NET attribute types that bridge to this Lightcast skill, and how many of the mapped occupations each accounts for.
- O*NET software example 16
Datasets behind this page
Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.
- O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
- BLS Occupational Employment and Wage Statistics (OEWS) May 2024 U.S. Bureau of Labor Statistics
- “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic
- AI Occupational Exposure (AIOE) Felten, Raj & Seamans academic
Data compiled June 2, 2026. Figures are estimates, not advice.
Cite this page
Singulariki. "ServiceNow." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans. Accessed June 7, 2026. https://singulariki.com/demand-skills/servicenow
Singulariki. (2026). ServiceNow. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/demand-skills/servicenow
@misc{singulariki-servicenow,
title = {ServiceNow},
author = {{Singulariki}},
year = {2026},
note = {O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans. Accessed June 7, 2026},
url = {https://singulariki.com/demand-skills/servicenow}
} Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.