Communicate with customers, competitors, suppliers, professional organizations, or others to stay abreast of industry or business trends.

“Communicate with customers, competitors, suppliers, professional organizations, or others to stay abreast of industry or business trends.” is a core task performed by Business Intelligence Analysts. Among the occupation's 17 rated tasks, workers place it 4th by importance (#14 most important). About 95% of workers say it is relevant to their job.

This is a single occupation-specific task statement from O*NET. The figures below describe how central the task is to the job and what independent studies measure about AI and this kind of work — not a prediction that the task will be automated.

Work activities this task rolls up to

O*NET groups concrete tasks into broader work activities shared across many occupations.

• Maintain current knowledge in area of expertise. in Updating and Using Relevant Knowledge

AI exposure

The OpenAI / Eloundou “GPTs are GPTs” study rates this task E2. Exposure with tools — software built on top of a language model (not the model alone) could cut the time by at least half.

Exposure measures whether a model could meaningfully speed the task up — it is an estimate of overlap with model capabilities, not a measure of whether the work will be done by software. The study's intermediate score (β) for this task is 0.50. Automation potential label: T1.

How AI is actually used on this kind of task

The Anthropic Economic Index observes how people actually use AI on tasks like this one across millions of real conversations.

• 0.006% share of AI-use records mapped to this task
• 75% of that use is work-related
• Most common interaction: directive
• Average autonomy of the AI: 3.1 (1–5; higher = more autonomous)
• 100% of interactions still needed a human in the loop

Observed AI use describes people choosing to use AI as a tool on this kind of task today. It is augmentation and assistance, not a measure of jobs replaced.

Working with AI vs. handing it off

Of the AI conversations mapped to this task, the split between people working alongside AI and people delegating the task to it.

How people interact with AI on this task

Other tasks in this occupation

• Generate standard or custom reports summarizing business, financial, or economic data for review by executives, managers, clients, and other stakeholders. · importance 4.6
• Maintain or update business intelligence tools, databases, dashboards, systems, or methods. · importance 4.4
• Manage timely flow of business intelligence information to users. · importance 4.2
• Provide technical support for existing reports, dashboards, or other tools. · importance 4.0
• Identify and analyze industry or geographic trends with business strategy implications. · importance 3.9
• Document specifications for business intelligence or information technology reports, dashboards, or other outputs. · importance 3.7
• Create business intelligence tools or systems, including design of related databases, spreadsheets, or outputs. · importance 3.7
• Collect business intelligence data from available industry reports, public information, field reports, or purchased sources. · importance 3.7
• Disseminate information regarding tools, reports, or metadata enhancements. · importance 3.6
• Conduct or coordinate tests to ensure that intelligence is consistent with defined needs. · importance 3.6
• Synthesize current business intelligence or trend data to support recommendations for action. · importance 3.6
• Analyze competitive market strategies through analysis of related product, market, or share trends. · importance 3.6
• Identify or monitor current and potential customers, using business intelligence tools. · importance 3.5
• Maintain library of model documents, templates, or other reusable knowledge assets. · importance 3.4

See all tasks on the Business Intelligence Analysts page.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27) Anthropic
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-task-16138,
  title  = {Communicate with customers, competitors, suppliers, professional organizations, or others to stay abreast of industry or business trends.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/tasks/task-16138}
}