Assist clients in obtaining insurance reimbursements.
Work task
“Assist clients in obtaining insurance reimbursements.” is a supplemental task performed by Freight Forwarders. Among the occupation's 31 rated tasks, workers place it 1st by importance (#31 most important). About 66% of workers say it is relevant to their job.
This is a single occupation-specific task statement from O*NET. The figures below describe how central the task is to the job and what independent studies measure about AI and this kind of work — not a prediction that the task will be automated.
Work activities this task rolls up to
O*NET groups concrete tasks into broader work activities shared across many occupations.
AI exposure
The OpenAI / Eloundou “GPTs are GPTs” study rates this task E2. Exposure with tools — software built on top of a language model (not the model alone) could cut the time by at least half.
Exposure measures whether a model could meaningfully speed the task up — it is an estimate of overlap with model capabilities, not a measure of whether the work will be done by software. The study's intermediate score (β) for this task is 0.50. Automation potential label: T2.
How AI is actually used on this kind of task
The Anthropic Economic Index observes how people actually use AI on tasks like this one across millions of real conversations.
- 0.002% share of AI-use records mapped to this task
- 100% of interactions still needed a human in the loop
Observed AI use describes people choosing to use AI as a tool on this kind of task today. It is augmentation and assistance, not a measure of jobs replaced.
Other tasks in this occupation
- Negotiate shipping rates with freight carriers. · importance 4.6
- Arrange for special transport of sensitive cargoes, such as livestock, food, or medical supplies. · importance 4.5
- Inform clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments. · importance 4.5
- Arrange for applicable duties, taxes, or paperwork for customs clearance. · importance 4.5
- Prepare shipping documentation, such as bills of lading, packing lists, dock receipts, or certificates of origin. · importance 4.5
- Complete customs paperwork. · importance 4.5
- Recommend or arrange appropriate merchandise packing methods, according to climate, terrain, weight, nature of goods, or costs. · importance 4.5
- Refer exporters to experts in areas such as trade financing, international marketing, government export requirements, international banking, or marine insurance. · importance 4.5
- Prepare invoices or cost quotations for freight transportation. · importance 4.4
- Select shipment routes, based on nature of goods shipped, transit times, or security needs. · importance 4.4
- Calculate weight, volume, or cost of goods to be moved. · importance 4.4
- Arrange delivery or storage of goods at destinations. · importance 4.4
- Make arrangements with customs brokers to facilitate the passage of goods through customs. · importance 4.4
- Arrange for transport, using a variety of modes, such as rail, short sea shipping, air, or roadways, to minimize carbon emissions or other environmental impacts. · importance 4.4
See all tasks on the Freight Forwarders page.
Sources for this page
Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.
- O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
- Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27) Anthropic
- “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic
Data compiled June 2, 2026. Figures are estimates, not advice.
Cite this page
Singulariki. "Assist clients in obtaining insurance reimbursements.." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026. https://singulariki.com/tasks/task-17685
Singulariki. (2026). Assist clients in obtaining insurance reimbursements.. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/tasks/task-17685
@misc{singulariki-task-17685,
title = {Assist clients in obtaining insurance reimbursements.},
author = {{Singulariki}},
year = {2026},
note = {O*NET 30.3; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
url = {https://singulariki.com/tasks/task-17685}
} Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.