Create or revise user instructions, procedures, or manuals.
Work task
“Create or revise user instructions, procedures, or manuals.” is a core task performed by Computer Network Support Specialists. Among the occupation's 26 rated tasks, workers place it 2nd by importance (#25 most important). About 93% of workers say it is relevant to their job.
This is a single occupation-specific task statement from O*NET. The figures below describe how central the task is to the job and what independent studies measure about AI and this kind of work — not a prediction that the task will be automated.
Work activities this task rolls up to
O*NET groups concrete tasks into broader work activities shared across many occupations.
AI exposure
The OpenAI / Eloundou “GPTs are GPTs” study rates this task E1. Direct exposure — a language model could plausibly cut the time to do this task by at least half.
Exposure measures whether a model could meaningfully speed the task up — it is an estimate of overlap with model capabilities, not a measure of whether the work will be done by software. The study's intermediate score (β) for this task is 1.00. Automation potential label: T3.
How AI is actually used on this kind of task
The Anthropic Economic Index observes how people actually use AI on tasks like this one across millions of real conversations.
- 0.012% share of AI-use records mapped to this task
- 90% of that use is work-related
- Most common interaction: task iteration
- Average autonomy of the AI: 3.3 (1–5; higher = more autonomous)
- 100% of interactions still needed a human in the loop
Observed AI use describes people choosing to use AI as a tool on this kind of task today. It is augmentation and assistance, not a measure of jobs replaced.
Working with AI vs. handing it off
Of the AI conversations mapped to this task, the split between people working alongside AI and people delegating the task to it.
How people interact with AI on this task
| Interaction pattern | Share | % | What it means |
|---|---|---|---|
| task iteration | 56% | you and AI go back and forth on the work | |
| directive | 42% | you give the instruction; AI produces a finished result |
Other tasks in this occupation
- Back up network data. · importance 4.4
- Configure security settings or access permissions for groups or individuals. · importance 4.4
- Analyze and report computer network security breaches or attempted breaches. · importance 4.3
- Identify the causes of networking problems, using diagnostic testing software and equipment. · importance 4.2
- Document network support activities. · importance 4.1
- Configure wide area network (WAN) or local area network (LAN) routers or related equipment. · importance 4.0
- Install network software, including security or firewall software. · importance 4.0
- Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes. · importance 4.0
- Troubleshoot network or connectivity problems for users or user groups. · importance 4.0
- Provide telephone support related to networking or connectivity issues. · importance 4.0
- Analyze network data to determine network usage, disk space availability, or server function. · importance 3.9
- Perform routine maintenance or standard repairs to networking components or equipment. · importance 3.9
- Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment. · importance 3.9
- Install new hardware or software systems or components, ensuring integration with existing network systems. · importance 3.9
See all tasks on the Computer Network Support Specialists page.
Sources for this page
Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.
- O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
- Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27) Anthropic
- “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic
Data compiled June 2, 2026. Figures are estimates, not advice.
Cite this page
Singulariki. "Create or revise user instructions, procedures, or manuals.." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026. https://singulariki.com/tasks/task-19005
Singulariki. (2026). Create or revise user instructions, procedures, or manuals.. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/tasks/task-19005
@misc{singulariki-task-19005,
title = {Create or revise user instructions, procedures, or manuals.},
author = {{Singulariki}},
year = {2026},
note = {O*NET 30.3; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
url = {https://singulariki.com/tasks/task-19005}
} Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.