Perform various administrative tasks, such as typing documents or answering telephone calls.
Work task
“Perform various administrative tasks, such as typing documents or answering telephone calls.” is a core task performed by Funeral Attendants. Among the occupation's 26 rated tasks, workers place it 13th by importance (#14 most important). About 62% of workers say it is relevant to their job.
This is a single occupation-specific task statement from O*NET. The figures below describe how central the task is to the job and what independent studies measure about AI and this kind of work — not a prediction that the task will be automated.
Work activities this task rolls up to
O*NET groups concrete tasks into broader work activities shared across many occupations.
AI exposure
The OpenAI / Eloundou “GPTs are GPTs” study rates this task E1. Direct exposure — a language model could plausibly cut the time to do this task by at least half.
Exposure measures whether a model could meaningfully speed the task up — it is an estimate of overlap with model capabilities, not a measure of whether the work will be done by software. The study's intermediate score (β) for this task is 1.00. Automation potential label: T3.
How AI is actually used on this kind of task
The Anthropic Economic Index observes how people actually use AI on tasks like this one across millions of real conversations.
- 78% of that use is work-related
- Most common interaction: directive
- Average autonomy of the AI: 3.1 (1–5; higher = more autonomous)
- 100% of interactions still needed a human in the loop
Observed AI use describes people choosing to use AI as a tool on this kind of task today. It is augmentation and assistance, not a measure of jobs replaced.
Working with AI vs. handing it off
Of the AI conversations mapped to this task, the split between people working alongside AI and people delegating the task to it.
How people interact with AI on this task
| Interaction pattern | Share | % | What it means |
|---|---|---|---|
| directive | 67% | you give the instruction; AI produces a finished result | |
| task iteration | 24% | you and AI go back and forth on the work |
Other tasks in this occupation
- Embalm, dress, cosmeticize, and casket the deceased. · importance 4.7
- Prepare obituaries for newspapers. · importance 4.6
- Transport the deceased to the funeral home. · importance 4.5
- Obtain doctors' signatures on death certificate and complete other paperwork, such as insurance claims forms. · importance 4.5
- Obtain burial permits and register deaths. · importance 4.5
- Greet people at the funeral home. · importance 4.5
- Assist with cremations and the processing and packaging of cremated remains. · importance 4.5
- Perform a variety of tasks during funerals to assist funeral directors and to ensure that services run smoothly and as planned. · importance 4.4
- Close caskets at appropriate point in services. · importance 4.4
- Attend to the needs of the bereaved, such as by offering comfort, counseling, or after-care programs. · importance 4.3
- Direct or escort mourners to parlors or chapels in which wakes or funerals are being held. · importance 4.3
- Place caskets in parlors or chapels prior to wakes or funerals. · importance 4.3
- Offer assistance to mourners as they enter or exit limousines. · importance 4.3
- Clean funeral parlors or chapels. · importance 4.1
See all tasks on the Funeral Attendants page.
Sources for this page
Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.
- O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
- Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27) Anthropic
- “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic
Data compiled June 2, 2026. Figures are estimates, not advice.
Cite this page
Singulariki. "Perform various administrative tasks, such as typing documents or answering telephone calls.." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026. https://singulariki.com/tasks/task-20599
Singulariki. (2026). Perform various administrative tasks, such as typing documents or answering telephone calls.. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/tasks/task-20599
@misc{singulariki-task-20599,
title = {Perform various administrative tasks, such as typing documents or answering telephone calls.},
author = {{Singulariki}},
year = {2026},
note = {O*NET 30.3; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
url = {https://singulariki.com/tasks/task-20599}
} Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.