Process individual and corporate income tax returns, and sales and excise tax returns.

“Process individual and corporate income tax returns, and sales and excise tax returns.” is a supplemental task performed by Tax Examiners and Collectors, and Revenue Agents. Among the occupation's 25 rated tasks, workers place it 2nd by importance (#24 most important).

This is a single occupation-specific task statement from O*NET. The figures below describe how central the task is to the job and what independent studies measure about AI and this kind of work — not a prediction that the task will be automated.

AI exposure

The OpenAI / Eloundou “GPTs are GPTs” study rates this task E2. Exposure with tools — software built on top of a language model (not the model alone) could cut the time by at least half.

Exposure measures whether a model could meaningfully speed the task up — it is an estimate of overlap with model capabilities, not a measure of whether the work will be done by software. The study's intermediate score (β) for this task is 0.50. Automation potential label: T3.

Other tasks in this occupation

• Collect taxes from individuals or businesses according to prescribed laws and regulations. · importance 4.8
• Send notices to taxpayers when accounts are delinquent. · importance 4.6
• Determine appropriate methods of debt settlement, such as offers of compromise, wage garnishment, or seizure and sale of property. · importance 4.5
• Check tax forms to verify that names and taxpayer identification numbers are correct, that computations have been performed correctly, or that amounts match those on supporting documentation. · importance 4.5
• Examine and analyze tax assets and liabilities to determine resolution of delinquent tax problems. · importance 4.5
• Impose payment deadlines on delinquent taxpayers and monitor payments to ensure that deadlines are met. · importance 4.5
• Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns. · importance 4.4
• Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment. · importance 4.4
• Maintain records for each case, including contacts, telephone numbers, and actions taken. · importance 4.3
• Direct service of legal documents, such as subpoenas, warrants, notices of assessment, and garnishments. · importance 4.3
• Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation. · importance 4.2
• Review filed tax returns to determine whether claimed tax credits and deductions are allowed by law. · importance 4.2
• Maintain knowledge of tax code changes, and of accounting procedures and theory to properly evaluate financial information. · importance 4.2
• Answer questions from taxpayers and assist them in completing tax forms. · importance 4.2

See all tasks on the Tax Examiners and Collectors, and Revenue Agents page.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-task-5300,
  title  = {Process individual and corporate income tax returns, and sales and excise tax returns.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/tasks/task-5300}
}