Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

“Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.” is a core task performed by Office Clerks, General. Among the occupation's 21 rated tasks, workers place it 21st by importance (#1 most important). About 98% of workers say it is relevant to their job.

This is a single occupation-specific task statement from O*NET. The figures below describe how central the task is to the job and what independent studies measure about AI and this kind of work — not a prediction that the task will be automated.

Work activities this task rolls up to

O*NET groups concrete tasks into broader work activities shared across many occupations.

• Operate office equipment. in Controlling Machines and Processes

AI exposure

The OpenAI / Eloundou “GPTs are GPTs” study rates this task E0. No direct exposure — current language models give little or no time savings on this task.

Exposure measures whether a model could meaningfully speed the task up — it is an estimate of overlap with model capabilities, not a measure of whether the work will be done by software. The study's intermediate score (β) for this task is 0.00. Automation potential label: T3.

How AI is actually used on this kind of task

The Anthropic Economic Index observes how people actually use AI on tasks like this one across millions of real conversations.

• 0.023% share of AI-use records mapped to this task
• 20% of that use is work-related
• Most common interaction: learning
• Average autonomy of the AI: 3.1 (1–5; higher = more autonomous)
• 100% of interactions still needed a human in the loop

Observed AI use describes people choosing to use AI as a tool on this kind of task today. It is augmentation and assistance, not a measure of jobs replaced.

Working with AI vs. handing it off

Of the AI conversations mapped to this task, the split between people working alongside AI and people delegating the task to it.

How people interact with AI on this task

Other tasks in this occupation

• Answer telephones, direct calls, and take messages. · importance 4.3
• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints. · importance 4.3
• Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions. · importance 4.1
• Complete and mail bills, contracts, policies, invoices, or checks. · importance 4.1
• Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer. · importance 4.0
• Compile, copy, sort, and file records of office activities, business transactions, and other activities. · importance 4.0
• Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. · importance 3.9
• Review files, records, and other documents to obtain information to respond to requests. · importance 3.9
• Process and prepare documents, such as business or government forms and expense reports. · importance 3.8
• Compute, record, and proofread data and other information, such as records or reports. · importance 3.8
• Complete work schedules, manage calendars, and arrange appointments. · importance 3.7
• Monitor and direct the work of lower-level clerks. · importance 3.7
• Prepare meeting agendas, attend meetings, and record and transcribe minutes. · importance 3.6
• Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters. · importance 3.5

See all tasks on the Office Clerks, General page.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27) Anthropic
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-task-830,
  title  = {Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/tasks/task-830}
}