Perform clerical, administrative, and secretarial duties, such as answering phones, restocking and ordering supplies, filling out paperwork, and scheduling appointments.

“Perform clerical, administrative, and secretarial duties, such as answering phones, restocking and ordering supplies, filling out paperwork, and scheduling appointments.” is a core task performed by Occupational Therapy Aides. Among the occupation's 15 rated tasks, workers place it 5th by importance (#11 most important). About 78% of workers say it is relevant to their job.

This is a single occupation-specific task statement from O*NET. The figures below describe how central the task is to the job and what independent studies measure about AI and this kind of work — not a prediction that the task will be automated.

Work activities this task rolls up to

O*NET groups concrete tasks into broader work activities shared across many occupations.

• Schedule appointments. in Scheduling Work and Activities
• Stock supplies or products. in Handling and Moving Objects
• Perform administrative or clerical activities. in Performing Administrative Activities

AI exposure

The OpenAI / Eloundou “GPTs are GPTs” study rates this task E1. Direct exposure — a language model could plausibly cut the time to do this task by at least half.

Exposure measures whether a model could meaningfully speed the task up — it is an estimate of overlap with model capabilities, not a measure of whether the work will be done by software. The study's intermediate score (β) for this task is 1.00. Automation potential label: T3.

Other tasks in this occupation

• Encourage patients and attend to their physical needs to facilitate the attainment of therapeutic goals. · importance 4.5
• Report to supervisors or therapists, verbally or in writing, on patients' progress, attitudes, attendance, and accomplishments. · importance 4.5
• Evaluate the living skills and capacities of physically, developmentally, or emotionally disabled clients. · importance 4.4
• Observe patients' attendance, progress, attitudes, and accomplishments and record and maintain information in client records. · importance 4.3
• Prepare and maintain work area, materials, and equipment and maintain inventory of treatment and educational supplies. · importance 4.3
• Transport patients to and from the occupational therapy work area. · importance 4.1
• Instruct patients and families in work, social, and living skills, the care and use of adaptive equipment, and other skills to facilitate home and work adjustment to disability. · importance 4.1
• Assist occupational therapists in planning, implementing, and administering therapy programs to restore, reinforce, and enhance performance, using selected activities and special equipment. · importance 4.1
• Demonstrate therapy techniques, such as manual and creative arts and games. · importance 4.0
• Manage intradepartmental infection control and equipment security. · importance 4.0
• Supervise patients in choosing and completing work assignments or arts and crafts projects. · importance 3.8
• Adjust and repair assistive devices and make adaptive changes to other equipment and to environments. · importance 3.5
• Accompany patients on outings, providing transportation when necessary. · importance 3.3
• Assist educational specialists or clinical psychologists in administering situational or diagnostic tests to measure client's abilities or progress. · importance 3.1

See all tasks on the Occupational Therapy Aides page.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-task-9407,
  title  = {Perform clerical, administrative, and secretarial duties, such as answering phones, restocking and ordering supplies, filling out paperwork, and scheduling appointments.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/tasks/task-9407}
}