Coordinate activities with other supervisory personnel or with other work units or departments.

“Coordinate activities with other supervisory personnel or with other work units or departments.” is a core task performed by First-Line Supervisors of Office and Administrative Support Workers. Among the occupation's 29 rated tasks, workers place it 14th by importance (#16 most important). About 77% of workers say it is relevant to their job.

This is a single occupation-specific task statement from O*NET. The figures below describe how central the task is to the job and what independent studies measure about AI and this kind of work — not a prediction that the task will be automated.

Work activities this task rolls up to

O*NET groups concrete tasks into broader work activities shared across many occupations.

• Direct organizational operations, activities, or procedures. in Guiding, Directing, and Motivating Subordinates

AI exposure

The OpenAI / Eloundou “GPTs are GPTs” study rates this task E2. Exposure with tools — software built on top of a language model (not the model alone) could cut the time by at least half.

Exposure measures whether a model could meaningfully speed the task up — it is an estimate of overlap with model capabilities, not a measure of whether the work will be done by software. The study's intermediate score (β) for this task is 0.50. Automation potential label: T1.

Other tasks in this occupation

• Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. · importance 4.4
• Resolve customer complaints or answer customers' questions regarding policies and procedures. · importance 4.4
• Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes. · importance 4.3
• Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance. · importance 4.2
• Discuss job performance problems with employees to identify causes and issues and to work on resolving problems. · importance 4.1
• Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff. · importance 4.1
• Recruit, interview, and select employees. · importance 4.0
• Interpret and communicate work procedures and company policies to staff. · importance 4.0
• Develop work schedules according to budgets and workloads. · importance 4.0
• Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action. · importance 4.0
• Train or instruct employees in job duties or company policies or arrange for training to be provided. · importance 4.0
• Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies. · importance 4.0
• Implement corporate or departmental policies, procedures, and service standards in conjunction with management. · importance 4.0
• Compute figures such as balances, totals, or commissions. · importance 4.0

See all tasks on the First-Line Supervisors of Office and Administrative Support Workers page.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-task-9717,
  title  = {Coordinate activities with other supervisory personnel or with other work units or departments.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/tasks/task-9717}
}