Calculate costs of goods or services.

Calculate costs of goods or services. is a detailed work activity in O*NET — a concrete unit of work shared across 25 occupations and seen in 30 occupation-specific tasks. It rolls up into the broader work activity Determine values or prices of goods or services. in Making Decisions and Solving Problems .

Detailed work activities are the most granular shared layer in O*NET's work-activity hierarchy (Generalized → Intermediate → Detailed → occupation-specific task). The figures below describe how this activity shows up across the economy and what independent studies measure about AI and this kind of work — not a prediction that the work will be automated.

AI exposure

Of the 30 tasks under this activity that the OpenAI / Eloundou “GPTs are GPTs” study rated, 26 (87%) are flagged as directly exposed to language models (E1) or exposed via model-powered tools (E2).

The Anthropic Economic Index observes real AI use on 7 of these tasks, with a mean mapped-usage share of 0.014% per task.

Exposure estimates overlap with model capabilities — whether a model could speed the task up — not whether the work will be done by software. Observed AI use is augmentation and assistance today, not jobs replaced.

Member tasks

Occupation-specific tasks O*NET maps to this detailed work activity, most important first.

• Calculate total payments received during a time period, and reconcile this with total sales. · Cashiers · importance 4.7 · direct LLM exposure
• Compute charges for merchandise or services and receive payments. · Counter and Rental Clerks · importance 4.7 · exposure with tools
• Calculate amount of claim. · Insurance Claims and Policy Processing Clerks · importance 4.6 · exposure with tools
• Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs. · Travel Agents · importance 4.6 · exposure with tools
• Compute sales prices, total purchases, and receive and process cash or credit payment. · Retail Salespersons · importance 4.6 · exposure with tools
• Compute bills, collect payments, and make change for guests. · Hotel, Motel, and Resort Desk Clerks · importance 4.5 · exposure with tools
• Review documents, such as purchase orders, sales tickets, charge slips, or hospital records, to compute fees or charges due. · Billing and Posting Clerks · importance 4.5 · direct LLM exposure
• Compute prices of items or groups of items. · Stockers and Order Fillers · importance 4.4 · no direct exposure
• Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners. · Cashiers · importance 4.4 · no direct exposure
• Compute and record totals of transactions. · Cashiers · importance 4.4 · direct LLM exposure
• Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers. · Reservation and Transportation Ticket Agents and Travel Clerks · importance 4.4 · exposure with tools
• Calculate costs of orders, and charge or forward invoices to appropriate accounts. · Procurement Clerks · importance 4.3 · direct LLM exposure
• Determine prices for styles. · Fashion Designers · importance 4.3 · exposure with tools
• Calculate and quote rates for tours, stocks, insurance policies, or other products or services. · Receptionists and Information Clerks · importance 4.2 · direct LLM exposure
• Compute prices for services and receive payment, or provide supervisors with billing information. · Office Machine Operators, Except Computer · importance 4.2 · direct LLM exposure
• Determine charges for services requested, collect deposits or payments, or arrange for billing. · Customer Service Representatives · importance 4.2 · exposure with tools
• Calculate costs of materials, overhead, and other expenses, based on estimates, quotations and price lists. · Bookkeeping, Accounting, and Auditing Clerks · importance 4.1 · direct LLM exposure
• Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases. · Stockers and Order Fillers · importance 4.1 · no direct exposure
• Compute total charges for merchandise or services and shipping charges. · Order Clerks · importance 4.0 · direct LLM exposure
• Calculate bills according to record of repairs made, labor time, and parts used. · Farm Equipment Mechanics and Service Technicians · importance 4.0 · direct LLM exposure
• Compute credit terms, discounts, shipment charges, or rates for goods or services to complete billing documents. · Billing and Posting Clerks · importance 3.9 · direct LLM exposure
• Calculate premiums and establish payment method. · Insurance Sales Agents · importance 3.9 · direct LLM exposure
• Calculate costs for billings or commissions. · Securities, Commodities, and Financial Services Sales Agents · importance 3.8 · direct LLM exposure
• Calculate figures, such as required amounts of labor or materials, manufacturing costs, or wages, using pricing schedules, adding machines, calculators, or computers. · Production, Planning, and Expediting Clerks · importance 3.7 · direct LLM exposure
• Compute costs of records furnished to requesters, and write letters to obtain payment. · Correspondence Clerks · importance 3.6 · direct LLM exposure
• Prepare calculations for receipts and deliveries of oil and oil products. · Petroleum Pump System Operators, Refinery Operators, and Gaugers · importance 3.3 · direct LLM exposure
• Inform customers about foreign currency regulations and compute transaction fees for currency exchanges. · Tellers · importance 3.1 · direct LLM exposure
• Calculate premiums, refunds, commissions, adjustments, or new reserve requirements, using insurance rate standards. · Insurance Claims and Policy Processing Clerks · direct LLM exposure
• Compute and compare costs of services. · Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel · exposure with tools
• Turn the taximeter on when passengers enter the cab, and turn it off when they reach the final destination. · Taxi Drivers · no direct exposure

Occupations that perform this

• Cashiers
• Counter and Rental Clerks
• Insurance Claims and Policy Processing Clerks
• Travel Agents
• Retail Salespersons
• Hotel, Motel, and Resort Desk Clerks
• Billing and Posting Clerks
• Stockers and Order Fillers
• Reservation and Transportation Ticket Agents and Travel Clerks
• Procurement Clerks
• Fashion Designers
• Receptionists and Information Clerks
• Office Machine Operators, Except Computer
• Customer Service Representatives
• Bookkeeping, Accounting, and Auditing Clerks
• Order Clerks
• Farm Equipment Mechanics and Service Technicians
• Insurance Sales Agents
• Securities, Commodities, and Financial Services Sales Agents
• Production, Planning, and Expediting Clerks
• Correspondence Clerks
• Petroleum Pump System Operators, Refinery Operators, and Gaugers
• Tellers
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
• Taxi Drivers

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27) Anthropic
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-calculate-costs-of-goods-or-services,
  title  = {Calculate costs of goods or services.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/detailed-activities/calculate-costs-of-goods-or-services}
}