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Customer information control system CICS

Software & technology · O*NET

Customer information control system CICS is a software tool tracked in the Transaction server software category of O*NET's Technology Skills file. It appears in the technology profile of 29 occupations that together employ about 16,373,560 workers, with a median wage of $102,610.

Across the occupations that use it, the work is 81st percentile for AI task-exposure (High) — how much of what those jobs do overlaps with what today's AI can attempt. That measures the exposure of the work, not the value of the tool or any sign it is being replaced. See where every tool category sits →

Occupations that use this tool

Occupations whose O*NET technology profile lists Customer information control system CICS, ranked by employment. Wage and employment are BLS OEWS (national, cross-industry, May 2024) and describe the occupation, not an individual or the tool's own market.

Occupation Workers Median pay
General and Operations Managers 3,584,420 $102,950
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 1,737,820 $46,290
Software Developers 1,654,440 $133,080
Bookkeeping, Accounting, and Auditing Clerks 1,455,770 $49,210
Security Management Specialists 1,128,200 $81,270
Management Analysts 893,900 $101,190
Computer User Support Specialists 697,210 $60,340
Computer and Information Systems Managers 645,970 $171,200
Computer Systems Analysts 497,800 $103,790
Securities, Commodities, and Financial Services Sales Agents 472,300 $78,140
Computer Systems Engineers/Architects 439,380 $108,970
Information Technology Project Managers 439,380 $108,970
Web Administrators 439,380 $108,970
Network and Computer Systems Administrators 318,570 $96,800
Loan Officers 290,530 $74,180
Business Intelligence Analysts 233,440 $112,590
Architectural and Engineering Managers 210,340 $167,740
Software Quality Assurance Analysts and Testers 199,800 $102,610
Information Security Analysts 179,430 $124,910
Computer Network Architects 177,010 $130,390
Computer Network Support Specialists 146,450 $73,340
Web and Digital Interface Designers 111,400 $98,090
Computer Programmers 109,870 $98,670
Web Developers 78,860 $90,930
Database Administrators 73,180 $104,620
Data Warehousing Specialists 64,770 $135,980
Database Architects 64,770 $135,980
Animal Trainers 20,110 $38,750
Aerospace Engineering and Operations Technologists and Technicians 9,060 $79,830
Exposure quadrant: AI task-overlap percentile vs Median pay AI task-overlap (horizontal) versus median pay (vertical), each as a percentile across all scored occupations, for 29 occupations in occupations that use Customer information control system CICS. Overlap measures shared tasks with AI, not automation. Lower overlap · higher pay Higher overlap · higher pay Higher overlap · lower pay Lower overlap · lower pay Animal Trainers Aerospace Engineering and Operations Technologists and Technicians General and Operations Managers Architectural and Engineering Managers Computer Network Support Specialists Computer User Support Specialists Information Security Analysts Secretaries and Administrative Assistants, Except Legal, Medical, and Executive Network and Computer Systems Administrators Bookkeeping, Accounting, and Auditing Clerks Computer Systems Engineers/Architects AI task-overlap percentile → ↑ Median pay
Occupations that use Customer information control system CICS, by AI task-overlap and median pay

Related tools

Other software in the Transaction server software category.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

Data compiled June 2, 2026. Figures are estimates, not advice.

Cite this page
Plain

Singulariki. "Customer information control system CICS." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans. Accessed June 7, 2026. https://singulariki.com/software/customer-information-control-system-cics

APA

Singulariki. (2026). Customer information control system CICS. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/software/customer-information-control-system-cics

BibTeX 
@misc{singulariki-customer-information-control-system-cics,
  title  = {Customer information control system CICS},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans. Accessed June 7, 2026},
  url    = {https://singulariki.com/software/customer-information-control-system-cics}
}

Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.