ServiceNow
Software & technology · O*NET
ServiceNow is a hot technology software tool tracked in the Data base user interface and query software category of O*NET's Technology Skills file. It appears in the technology profile of 18 occupations that together employ about 8,482,730 workers, with a median wage of $100,295. O*NET flags it as a hot technology — a skill frequently requested in job postings.
Across the occupations that use it, the work is 88th percentile for AI task-exposure (High) — how much of what those jobs do overlaps with what today's AI can attempt. That measures the exposure of the work, not the value of the tool or any sign it is being replaced. See where every tool category sits →
Occupations that use this tool
Occupations whose O*NET technology profile lists ServiceNow, ranked by employment. Wage and employment are BLS OEWS (national, cross-industry, May 2024) and describe the occupation, not an individual or the tool's own market.
| Occupation | Workers | Median pay |
|---|---|---|
| Software Developers | 1,654,440 | $133,080 |
| Business Continuity Planners | 1,128,200 | $81,270 |
| Security Management Specialists | 1,128,200 | $81,270 |
| Computer User Support Specialists | 697,210 | $60,340 |
| Computer Systems Analysts | 497,800 | $103,790 |
| Computer Systems Engineers/Architects | 439,380 | $108,970 |
| Digital Forensics Analysts | 439,380 | $108,970 |
| Geographic Information Systems Technologists and Technicians | 439,380 | $108,970 |
| Information Security Engineers | 439,380 | $108,970 |
| Information Technology Project Managers | 439,380 | $108,970 |
| Penetration Testers | 439,380 | $108,970 |
| Network and Computer Systems Administrators | 318,570 | $96,800 |
| Computer Network Support Specialists | 146,450 | $73,340 |
| Computer, Automated Teller, and Office Machine Repairers | 73,010 | $46,860 |
| Remote Sensing Technicians | 71,400 | $60,130 |
| Labor Relations Specialists | 64,590 | $93,500 |
| Financial Risk Specialists | 56,320 | $106,000 |
| Farm and Home Management Educators | 10,260 | $58,120 |
Related tools
Other software in the Data base user interface and query software category.
Sources for this page
Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.
- O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
- BLS Occupational Employment and Wage Statistics (OEWS) May 2024 U.S. Bureau of Labor Statistics
- “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic
- AI Occupational Exposure (AIOE) Felten, Raj & Seamans academic
Data compiled June 2, 2026. Figures are estimates, not advice.
Cite this page
Singulariki. "ServiceNow." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans. Accessed June 7, 2026. https://singulariki.com/software/servicenow
Singulariki. (2026). ServiceNow. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/software/servicenow
@misc{singulariki-servicenow,
title = {ServiceNow},
author = {{Singulariki}},
year = {2026},
note = {O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans. Accessed June 7, 2026},
url = {https://singulariki.com/software/servicenow}
} Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.