UCN inContact Workforce Management Software WFM
Software & technology · O*NET
UCN inContact Workforce Management Software WFM is a software tool tracked in the Human resources software category of O*NET's Technology Skills file. It appears in the technology profile of 2 occupations that together employ about 235,590 workers, with a median wage of $140,195.
Occupations that use this tool
Occupations whose O*NET technology profile lists UCN inContact Workforce Management Software WFM, ranked by employment. Wage and employment are BLS OEWS (national, cross-industry, May 2024) and describe the occupation, not an individual or the tool's own market.
| Occupation | Workers | Median pay |
|---|---|---|
| Human Resources Managers | 215,520 | $140,030 |
| Compensation and Benefits Managers | 20,070 | $140,360 |
Related tools
Other software in the Human resources software category.
- Human resource management software HRMS
- Oracle Taleo
- ADP Workforce Now
- Payroll software
- Human resource information system (HRIS)
- Oracle HRIS
- Applicant tracking software
- ADP Enterprise HR
- Human resources management system HRMS
- Personnel scheduling software
- Sage HRMS
- Ultimate Software UltiPro Workplace
- Ceridian Dayforce enterprise HCM
- Lawson Human Resource Management
- Time and Attendance Collection System TACS
- iCIMS Talent Cloud software
Sources for this page
Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.
- O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
- BLS Occupational Employment and Wage Statistics (OEWS) May 2024 U.S. Bureau of Labor Statistics
Data compiled June 2, 2026. Figures are estimates, not advice.
Cite this page
Singulariki. "UCN inContact Workforce Management Software WFM." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024. Accessed June 7, 2026. https://singulariki.com/software/ucn-incontact-workforce-management-software-wfm
Singulariki. (2026). UCN inContact Workforce Management Software WFM. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/software/ucn-incontact-workforce-management-software-wfm
@misc{singulariki-ucn-incontact-workforce-management-software-wfm,
title = {UCN inContact Workforce Management Software WFM},
author = {{Singulariki}},
year = {2026},
note = {O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024. Accessed June 7, 2026},
url = {https://singulariki.com/software/ucn-incontact-workforce-management-software-wfm}
} Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.