Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.

“Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.” is a supplemental task performed by Postal Service Clerks. Among the occupation's 21 rated tasks, workers place it 16th by importance (#6 most important). About 60% of workers say it is relevant to their job.

This is a single occupation-specific task statement from O*NET. The figures below describe how central the task is to the job and what independent studies measure about AI and this kind of work — not a prediction that the task will be automated.

Work activities this task rolls up to

O*NET groups concrete tasks into broader work activities shared across many occupations.

• Prepare documentation for contracts, applications, or permits. in Documenting/Recording Information

AI exposure

The OpenAI / Eloundou “GPTs are GPTs” study rates this task E1. Direct exposure — a language model could plausibly cut the time to do this task by at least half.

Exposure measures whether a model could meaningfully speed the task up — it is an estimate of overlap with model capabilities, not a measure of whether the work will be done by software. The study's intermediate score (β) for this task is 1.00. Automation potential label: T3.

Other tasks in this occupation

• Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders. · importance 4.7
• Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage. · importance 4.6
• Keep money drawers in order, and record and balance daily transactions. · importance 4.6
• Check mail to ensure correct postage and that packages and letters are in proper condition for mailing. · importance 4.5
• Register, certify, and insure letters and parcels. · importance 4.5
• Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices. · importance 4.4
• Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation. · importance 4.3
• Receive letters and parcels, and place mail into bags. · importance 4.3
• Obtain signatures from recipients of registered or special delivery mail. · importance 4.3
• Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation. · importance 4.3
• Answer questions regarding mail regulations and procedures, postage rates, and post office boxes. · importance 4.3
• Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies. · importance 4.3
• Transport mail from one work station to another. · importance 4.2
• Rent post office boxes to customers. · importance 4.2

See all tasks on the Postal Service Clerks page.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-task-11328,
  title  = {Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/tasks/task-11328}
}