Interview claimants, agents, or witnesses to obtain information about disputed issues.

“Interview claimants, agents, or witnesses to obtain information about disputed issues.” is a supplemental task performed by Arbitrators, Mediators, and Conciliators. Among the occupation's 20 rated tasks, workers place it 8th by importance (#13 most important). About 60% of workers say it is relevant to their job.

This is a single occupation-specific task statement from O*NET. The figures below describe how central the task is to the job and what independent studies measure about AI and this kind of work — not a prediction that the task will be automated.

Work activities this task rolls up to

O*NET groups concrete tasks into broader work activities shared across many occupations.

• Interview people to obtain information. in Getting Information

AI exposure

The OpenAI / Eloundou “GPTs are GPTs” study rates this task E2. Exposure with tools — software built on top of a language model (not the model alone) could cut the time by at least half.

Exposure measures whether a model could meaningfully speed the task up — it is an estimate of overlap with model capabilities, not a measure of whether the work will be done by software. The study's intermediate score (β) for this task is 0.50. Automation potential label: T1.

Other tasks in this occupation

• Prepare written opinions or decisions regarding cases. · importance 4.8
• Apply relevant laws, regulations, policies, or precedents to reach conclusions. · importance 4.6
• Conduct hearings to obtain information or evidence relative to disposition of claims. · importance 4.6
• Determine extent of liability according to evidence, laws, or administrative or judicial precedents. · importance 4.6
• Rule on exceptions, motions, or admissibility of evidence. · importance 4.5
• Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests. · importance 4.4
• Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement. · importance 4.2
• Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters, such as fees, or determine details, such as witness numbers or time requirements. · importance 4.0
• Evaluate information from documents, such as claim applications, birth or death certificates, or physician or employer records. · importance 3.9
• Research laws, regulations, policies, or precedent decisions to prepare for hearings. · importance 3.8
• Issue subpoenas or administer oaths to prepare for formal hearings. · importance 3.8
• Set up appointments for parties to meet for mediation. · importance 3.8
• Recommend acceptance or rejection of compromise settlement offers. · importance 3.6
• Conduct studies of appeals procedures to ensure adherence to legal requirements or to facilitate disposition of cases. · importance 3.4

See all tasks on the Arbitrators, Mediators, and Conciliators page.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-task-13004,
  title  = {Interview claimants, agents, or witnesses to obtain information about disputed issues.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/tasks/task-13004}
}