Greet visitors, log them in and out of the facility, assign them security badges, and contact employee escorts.

“Greet visitors, log them in and out of the facility, assign them security badges, and contact employee escorts.” is a core task performed by Switchboard Operators, Including Answering Service. Among the occupation's 19 rated tasks, workers place it 17th by importance (#3 most important). About 84% of workers say it is relevant to their job.

This is a single occupation-specific task statement from O*NET. The figures below describe how central the task is to the job and what independent studies measure about AI and this kind of work — not a prediction that the task will be automated.

Work activities this task rolls up to

O*NET groups concrete tasks into broader work activities shared across many occupations.

• Assist others to access additional services or resources. in Assisting and Caring for Others
• Provide general assistance to others, such as customers, patrons, or motorists. in Assisting and Caring for Others

AI exposure

The OpenAI / Eloundou “GPTs are GPTs” study rates this task E0. No direct exposure — current language models give little or no time savings on this task.

Exposure measures whether a model could meaningfully speed the task up — it is an estimate of overlap with model capabilities, not a measure of whether the work will be done by software. The study's intermediate score (β) for this task is 0.00. Automation potential label: T1.

Other tasks in this occupation

• Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address. · importance 4.7
• Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary. · importance 4.7
• Monitor alarm systems to ensure that secure conditions are maintained. · importance 4.6
• Contact security staff members when necessary, using radio-telephones. · importance 4.6
• Monitor emergency and code alarms, make emergency announcements, or route emergency calls to the appropriate location. · importance 4.5
• Record messages, suggesting rewording for clarity or conciseness. · importance 4.5
• Page individuals to inform them of telephone calls, using paging or interoffice communication equipment. · importance 4.4
• Complete forms for sales orders. · importance 4.4
• Relay or route written or verbal messages. · importance 4.3
• Perform various cash handling tasks, such as collecting payments, making bank deposits, or managing petty cash. · importance 4.2
• Place telephone calls or arrange conference calls as instructed. · importance 4.2
• Answer simple questions about clients' businesses, using reference files. · importance 4.2
• Stamp messages with time and date and file them appropriately. · importance 4.1
• Keep records of calls placed and charges incurred. · importance 4.0

See all tasks on the Switchboard Operators, Including Answering Service page.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-task-20431,
  title  = {Greet visitors, log them in and out of the facility, assign them security badges, and contact employee escorts.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/tasks/task-20431}
}