Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.

“Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.” is a core task performed by New Accounts Clerks. Among the occupation's 15 rated tasks, workers place it 11th by importance (#5 most important). About 100% of workers say it is relevant to their job.

This is a single occupation-specific task statement from O*NET. The figures below describe how central the task is to the job and what independent studies measure about AI and this kind of work — not a prediction that the task will be automated.

Work activities this task rolls up to

O*NET groups concrete tasks into broader work activities shared across many occupations.

• Explain regulations, policies, or procedures. in Interpreting the Meaning of Information for Others

AI exposure

The OpenAI / Eloundou “GPTs are GPTs” study rates this task E1. Direct exposure — a language model could plausibly cut the time to do this task by at least half.

Exposure measures whether a model could meaningfully speed the task up — it is an estimate of overlap with model capabilities, not a measure of whether the work will be done by software. The study's intermediate score (β) for this task is 1.00. Automation potential label: T3.

Other tasks in this occupation

• Perform teller duties as required. · importance 4.6
• Process loan applications. · importance 4.6
• Compile information about new accounts, enter account information into computers, and file related forms or other documents. · importance 4.6
• Collect and record customer deposits and fees and issue receipts, using computers. · importance 4.5
• Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities. · importance 4.5
• Obtain credit records from reporting agencies. · importance 4.4
• Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes. · importance 4.3
• Refer customers to appropriate bank personnel to meet their financial needs. · importance 4.3
• Investigate and correct errors upon customers' request, according to customer and bank records. · importance 4.1
• Execute wire transfers of funds. · importance 4.1
• Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults. · importance 4.1
• Schedule repairs for locks on safe-deposit boxes. · importance 3.2
• Perform foreign currency transactions and sell traveler's checks. · importance 2.8
• Duplicate records for distribution to branch offices. · importance 2.7

See all tasks on the New Accounts Clerks page.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-task-4726,
  title  = {Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/tasks/task-4726}
}