Schedule and make appointments.

“Schedule and make appointments.” is a core task performed by Legal Secretaries and Administrative Assistants. Among the occupation's 14 rated tasks, workers place it 6th by importance (#9 most important). About 84% of workers say it is relevant to their job.

This is a single occupation-specific task statement from O*NET. The figures below describe how central the task is to the job and what independent studies measure about AI and this kind of work — not a prediction that the task will be automated.

Work activities this task rolls up to

O*NET groups concrete tasks into broader work activities shared across many occupations.

• Schedule appointments. in Scheduling Work and Activities

AI exposure

The OpenAI / Eloundou “GPTs are GPTs” study rates this task E2. Exposure with tools — software built on top of a language model (not the model alone) could cut the time by at least half.

Exposure measures whether a model could meaningfully speed the task up — it is an estimate of overlap with model capabilities, not a measure of whether the work will be done by software. The study's intermediate score (β) for this task is 0.50. Automation potential label: T3.

How AI is actually used on this kind of task

The Anthropic Economic Index observes how people actually use AI on tasks like this one across millions of real conversations.

• 59% of that use is work-related
• Most common interaction: directive
• Average autonomy of the AI: 2.7 (1–5; higher = more autonomous)
• 100% of interactions still needed a human in the loop

Observed AI use describes people choosing to use AI as a tool on this kind of task today. It is augmentation and assistance, not a measure of jobs replaced.

Working with AI vs. handing it off

Of the AI conversations mapped to this task, the split between people working alongside AI and people delegating the task to it.

How people interact with AI on this task

Other tasks in this occupation

• Organize and maintain law libraries, documents, and case files. · importance 4.3
• Prepare and distribute invoices to bill clients or pay account expenses. · importance 4.3
• Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials. · importance 4.3
• Prepare, proofread, or process legal documents, such as summonses, subpoenas, complaints, appeals, motions, or pretrial agreements. · importance 4.3
• Make photocopies of correspondence, documents, and other printed matter. · importance 4.2
• Assist attorneys in collecting information such as employment, medical, and other records. · importance 4.1
• Complete various forms, such as accident reports, trial and courtroom requests, and applications for clients. · importance 4.1
• Receive and place telephone calls. · importance 4.1
• Submit articles and information from searches to attorneys for review and approval for use. · importance 3.9
• Make travel arrangements for attorneys. · importance 3.8
• Draft and type office memos. · importance 3.4
• Attend legal meetings, such as client interviews, hearings, or depositions, and take notes. · importance 3.4
• Review legal publications and perform database searches to identify laws and court decisions relevant to pending cases. · importance 3.3

See all tasks on the Legal Secretaries and Administrative Assistants page.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27) Anthropic
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-task-766,
  title  = {Schedule and make appointments.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/tasks/task-766}
}