Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.

“Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.” is a core task performed by First-Line Supervisors of Office and Administrative Support Workers. Among the occupation's 29 rated tasks, workers place it 9th by importance (#21 most important). About 92% of workers say it is relevant to their job.

This is a single occupation-specific task statement from O*NET. The figures below describe how central the task is to the job and what independent studies measure about AI and this kind of work — not a prediction that the task will be automated.

Work activities this task rolls up to

O*NET groups concrete tasks into broader work activities shared across many occupations.

• Communicate with others about operational plans or activities. in Communicating with Supervisors, Peers, or Subordinates

AI exposure

The OpenAI / Eloundou “GPTs are GPTs” study rates this task E2. Exposure with tools — software built on top of a language model (not the model alone) could cut the time by at least half.

Exposure measures whether a model could meaningfully speed the task up — it is an estimate of overlap with model capabilities, not a measure of whether the work will be done by software. The study's intermediate score (β) for this task is 0.50. Automation potential label: T1.

Other tasks in this occupation

• Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. · importance 4.4
• Resolve customer complaints or answer customers' questions regarding policies and procedures. · importance 4.4
• Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes. · importance 4.3
• Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance. · importance 4.2
• Discuss job performance problems with employees to identify causes and issues and to work on resolving problems. · importance 4.1
• Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff. · importance 4.1
• Recruit, interview, and select employees. · importance 4.0
• Interpret and communicate work procedures and company policies to staff. · importance 4.0
• Develop work schedules according to budgets and workloads. · importance 4.0
• Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action. · importance 4.0
• Train or instruct employees in job duties or company policies or arrange for training to be provided. · importance 4.0
• Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies. · importance 4.0
• Implement corporate or departmental policies, procedures, and service standards in conjunction with management. · importance 4.0
• Compute figures such as balances, totals, or commissions. · importance 4.0

See all tasks on the First-Line Supervisors of Office and Administrative Support Workers page.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-task-9721,
  title  = {Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/tasks/task-9721}
}