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Process shipments or mail

Work activity · O*NET

Process shipments or mail is an intermediate work activity in the O*NET database — a concrete task that recurs across many occupations , grouped under Performing Administrative Activities. 33 occupations report doing it as part of their work.

What it involves

The most common detailed activities O*NET records under this category, ranked by how many occupation tasks map to each.

  • Send information, materials or documentation
  • Route mail to correct destinations
  • Prepare outgoing mail
  • Receive shipments
  • Prepare outgoing shipments

How AI is applied to this activity

Microsoft's "Working with AI" study mapped real Bing Copilot conversations to O*NET work activities. The figures below are their measurements for this activity — they describe how AI is used today in one assistant's data, not a forecast that the activity will be automated.

AI completes it successfully 100.0% When Copilot attempts this activity, how often it finishes the task
Scope AI handles 0.0% How much of the activity AI carries within a conversation
Positive user feedback 62.5% Share of interactions users rated positively
How often AI is applied here 17th pct Percentile across all measured activities by how often AI performs them

Source: Microsoft "Working with AI" (working-with-ai). A high completion rate means AI can assist the activity in isolation — it does not mean an occupation that performs it is being automated, since every job blends many activities.

Detailed work activities

The more granular units of work O*NET groups under this activity, ordered by how many occupations perform them.

Occupations that perform this activity

Ranked by how many of the occupation's tasks map to this activity.

Occupation Tasks
Postal Service Mail Carriers 6
Mail Clerks and Mail Machine Operators, Except Postal Service 5
Postal Service Mail Sorters, Processors, and Processing Machine Operators 3
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 3
Stockers and Order Fillers 3
Correspondence Clerks 2
Medical Secretaries and Administrative Assistants 2
Photographers 2
Postal Service Clerks 2
Procurement Clerks 2
Receptionists and Information Clerks 2
Agricultural Inspectors 1
Billing and Posting Clerks 1
Cashiers 1
Couriers and Messengers 1
Credit Authorizers, Checkers, and Clerks 1
Desktop Publishers 1
Electrical and Electronics Repairers, Commercial and Industrial Equipment 1
Extruding, Forming, Pressing, and Compacting Machine Setters, Operators, and Tenders 1
Fine Artists, Including Painters, Sculptors, and Illustrators 1
Insurance Claims and Policy Processing Clerks 1
Legal Secretaries and Administrative Assistants 1
Library Assistants, Clerical 1
Library Technicians 1
Office Clerks, General 1
Order Clerks 1
Photographic Process Workers and Processing Machine Operators 1
Potters, Manufacturing 1
Radiologists 1
Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products 1
Statistical Assistants 1
Tellers 1
Weighers, Measurers, Checkers, and Samplers, Recordkeeping 1
Exposure quadrant: AI task-overlap percentile vs Median pay AI task-overlap (horizontal) versus median pay (vertical), each as a percentile across all scored occupations, for 32 occupations in occupations that perform Process shipments or mail.. Overlap measures shared tasks with AI, not automation. Lower overlap · higher pay Higher overlap · higher pay Higher overlap · lower pay Lower overlap · lower pay Postal Service Mail Sorters, Processors, and Processing Machine Operators Extruding, Forming, Pressing, and Compacting Machine Setters, Operators, and Tenders Mail Clerks and Mail Machine Operators, Except Postal Service Agricultural Inspectors Photographic Process Workers and Processing Machine Operators Electrical and Electronics Repairers, Commercial and Industrial Equipment Postal Service Clerks Cashiers Library Assistants, Clerical Photographers Tellers Billing and Posting Clerks Legal Secretaries and Administrative Assistants Credit Authorizers, Checkers, and Clerks Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products AI task-overlap percentile → ↑ Median pay
Occupations that perform Process shipments or mail., by AI task-overlap and median pay

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

Data compiled June 2, 2026. Figures are estimates, not advice.

Cite this page
Plain

Singulariki. "Process shipments or mail." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; Microsoft “Working with AI” working-with-ai. Accessed June 7, 2026. https://singulariki.com/activities/process-shipments-or-mail

APA

Singulariki. (2026). Process shipments or mail. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/activities/process-shipments-or-mail

BibTeX 
@misc{singulariki-process-shipments-or-mail,
  title  = {Process shipments or mail},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; Microsoft “Working with AI” working-with-ai. Accessed June 7, 2026},
  url    = {https://singulariki.com/activities/process-shipments-or-mail}
}

Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.