Route mail to correct destinations.

Route mail to correct destinations. is a detailed work activity in O*NET — a concrete unit of work shared across 6 occupations and seen in 11 occupation-specific tasks. It rolls up into the broader work activity Process shipments or mail. in Performing Administrative Activities .

Detailed work activities are the most granular shared layer in O*NET's work-activity hierarchy (Generalized → Intermediate → Detailed → occupation-specific task). The figures below describe how this activity shows up across the economy and what independent studies measure about AI and this kind of work — not a prediction that the work will be automated.

AI exposure

Of the 11 tasks under this activity that the OpenAI / Eloundou “GPTs are GPTs” study rated, 5 (45%) are flagged as directly exposed to language models (E1) or exposed via model-powered tools (E2).

Exposure estimates overlap with model capabilities — whether a model could speed the task up — not whether the work will be done by software. Observed AI use is augmentation and assistance today, not jobs replaced.

Member tasks

Occupation-specific tasks O*NET maps to this detailed work activity, most important first.

• Return to the post office with mail collected from homes, businesses, and public mailboxes. · Postal Service Mail Carriers · importance 4.7 · no direct exposure
• Meet schedules for the collection and return of mail. · Postal Service Mail Carriers · importance 4.6 · no direct exposure
• Direct items according to established routing schemes, using computer-controlled keyboards or voice-recognition equipment. · Postal Service Mail Sorters, Processors, and Processing Machine Operators · importance 4.5 · direct LLM exposure
• Hold mail for customers who are away from delivery locations. · Postal Service Mail Carriers · importance 4.4 · no direct exposure
• Bundle, label, and route sorted mail to designated areas, depending on destinations and according to established procedures and deadlines. · Postal Service Mail Sorters, Processors, and Processing Machine Operators · importance 4.4 · no direct exposure
• Sort and route incoming mail, and collect outgoing mail, using carts as necessary. · Mail Clerks and Mail Machine Operators, Except Postal Service · importance 4.2 · no direct exposure
• Record address changes and redirect mail for those addresses. · Postal Service Mail Carriers · importance 4.1 · direct LLM exposure
• Return incorrectly addressed mail to senders. · Postal Service Mail Carriers · importance 4.0 · no direct exposure
• Route statements for mailing or over-the-counter delivery to customers. · Billing and Posting Clerks · importance 3.9 · direct LLM exposure
• Open, read, route, and distribute incoming mail or other materials and answer routine letters. · Secretaries and Administrative Assistants, Except Legal, Medical, and Executive · importance 3.7 · direct LLM exposure
• Route correspondence to other departments for reply. · Correspondence Clerks · importance 3.5 · direct LLM exposure

Occupations that perform this

• Postal Service Mail Carriers
• Postal Service Mail Sorters, Processors, and Processing Machine Operators
• Mail Clerks and Mail Machine Operators, Except Postal Service
• Billing and Posting Clerks
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
• Correspondence Clerks

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-route-mail-to-correct-destinations,
  title  = {Route mail to correct destinations.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/detailed-activities/route-mail-to-correct-destinations}
}