Send information, materials or documentation.

Send information, materials or documentation. is a detailed work activity in O*NET — a concrete unit of work shared across 25 occupations and seen in 29 occupation-specific tasks. It rolls up into the broader work activity Process shipments or mail. in Performing Administrative Activities .

Detailed work activities are the most granular shared layer in O*NET's work-activity hierarchy (Generalized → Intermediate → Detailed → occupation-specific task). The figures below describe how this activity shows up across the economy and what independent studies measure about AI and this kind of work — not a prediction that the work will be automated.

AI exposure

Of the 29 tasks under this activity that the OpenAI / Eloundou “GPTs are GPTs” study rated, 23 (79%) are flagged as directly exposed to language models (E1) or exposed via model-powered tools (E2).

The Anthropic Economic Index observes real AI use on 4 of these tasks, with a mean mapped-usage share of 0.010% per task.

Exposure estimates overlap with model capabilities — whether a model could speed the task up — not whether the work will be done by software. Observed AI use is augmentation and assistance today, not jobs replaced.

Member tasks

Occupation-specific tasks O*NET maps to this detailed work activity, most important first.

• Review or transmit images and information using picture archiving or communications systems. · Radiologists · importance 4.8 · exposure with tools
• Transmit claims for payment or further investigation. · Insurance Claims and Policy Processing Clerks · importance 4.6 · direct LLM exposure
• Transmit correspondence or medical records by mail, e-mail, or fax. · Medical Secretaries and Administrative Assistants · importance 4.5 · direct LLM exposure
• Prepare purchase orders and send copies to suppliers and to departments originating requests. · Procurement Clerks · importance 4.4 · direct LLM exposure
• Pack and ship pottery to stores or galleries for retail sale. · Potters, Manufacturing · importance 4.3 · no direct exposure
• Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials. · Legal Secretaries and Administrative Assistants · importance 4.3 · direct LLM exposure
• Send product samples to laboratories for analysis. · Extruding, Forming, Pressing, and Compacting Machine Setters, Operators, and Tenders · importance 4.3 · no direct exposure
• Transmit, deliver, or mail publication master to printer for production into film and plates. · Desktop Publishers · importance 4.2 · direct LLM exposure
• Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records. · Medical Secretaries and Administrative Assistants · importance 4.2 · exposure with tools
• Transmit information or documents to customers, using computer, mail, or facsimile machine. · Receptionists and Information Clerks · importance 4.1 · exposure with tools
• Complete and mail bills, contracts, policies, invoices, or checks. · Office Clerks, General · importance 4.1 · direct LLM exposure
• Collect payment for merchandise, record transactions, and send items, such as checks or money orders for further processing. · Order Clerks · importance 4.1 · exposure with tools
• Collect samples from animals, plants, or products and route them to laboratories for microbiological assessment, ingredient verification, or other testing. · Agricultural Inspectors · importance 4.0 · no direct exposure
• Fill orders for products and samples, following order tickets, and forward or mail items. · Weighers, Measurers, Checkers, and Samplers, Recordkeeping · importance 3.9 · no direct exposure
• Mail merchandise samples or promotional literature in response to requests. · Mail Clerks and Mail Machine Operators, Except Postal Service · importance 3.9 · exposure with tools
• Forward orders to manufacturers. · Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products · importance 3.9 · direct LLM exposure
• Send film to photofinishing laboratories for processing. · Photographers · importance 3.8 · exposure with tools
• Mail charge statements to customers. · Credit Authorizers, Checkers, and Clerks · importance 3.8 · direct LLM exposure
• Send out notices and accept fine payments for lost or overdue books. · Library Assistants, Clerical · importance 3.8 · direct LLM exposure
• Submit artwork to shows or galleries. · Fine Artists, Including Painters, Sculptors, and Illustrators · importance 3.8 · exposure with tools
• Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items. · Tellers · importance 3.8 · direct LLM exposure
• Prepare invitation-of-bid forms, and mail forms to supplier firms or distribute forms for public posting. · Procurement Clerks · importance 3.7 · direct LLM exposure
• Prepare and mail checks. · Secretaries and Administrative Assistants, Except Legal, Medical, and Executive · importance 3.7 · exposure with tools
• Dispose of damaged or defective items, or return them to vendors. · Stockers and Order Fillers · importance 3.7 · no direct exposure
• Send out notices about lost or overdue books. · Library Technicians · importance 3.7 · direct LLM exposure
• Send out surveys. · Statistical Assistants · importance 3.5 · exposure with tools
• Mail newsletters, promotional material, or other information. · Secretaries and Administrative Assistants, Except Legal, Medical, and Executive · importance 3.4 · exposure with tools
• Send defective units to the manufacturer or to a specialized repair shop for repair. · Electrical and Electronics Repairers, Commercial and Industrial Equipment · importance 3.4 · no direct exposure
• Take orders for merchandise or materials and send them to the proper departments to be filled. · Receptionists and Information Clerks · importance 3.2 · exposure with tools

Occupations that perform this

• Radiologists
• Insurance Claims and Policy Processing Clerks
• Medical Secretaries and Administrative Assistants
• Procurement Clerks
• Potters, Manufacturing
• Legal Secretaries and Administrative Assistants
• Extruding, Forming, Pressing, and Compacting Machine Setters, Operators, and Tenders
• Desktop Publishers
• Receptionists and Information Clerks
• Office Clerks, General
• Order Clerks
• Agricultural Inspectors
• Weighers, Measurers, Checkers, and Samplers, Recordkeeping
• Mail Clerks and Mail Machine Operators, Except Postal Service
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
• Photographers
• Credit Authorizers, Checkers, and Clerks
• Library Assistants, Clerical
• Fine Artists, Including Painters, Sculptors, and Illustrators
• Tellers
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
• Stockers and Order Fillers
• Library Technicians
• Statistical Assistants
• Electrical and Electronics Repairers, Commercial and Industrial Equipment

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27) Anthropic
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-send-information-materials-or-documentation,
  title  = {Send information, materials or documentation.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/detailed-activities/send-information-materials-or-documentation}
}