Communicating with People Outside the Organization

Intermediate activities it contains

The intermediate work activities O*NET groups under Communicating with People Outside the Organization, ranked by how many occupations perform each. Each links to its own page.

How AI is applied to this activity group

Microsoft's "Working with AI" study measured how often an AI assistant performs each work activity in real Bing Copilot conversations. Averaged across the 3 intermediate activities under Communicating with People Outside the Organization that the study measured, this group ranks in the 70th percentile for how frequently AI is applied — a description of how AI is used today, not a forecast that the activity will be automated.

The figure is the mean of the child activities' applied-percentiles; open any activity above to see its underlying Microsoft measurements. Every occupation blends many activities, so a high AI-applied rank for one group does not mean a job is being automated.

Occupations that rely on this activity group most

Ranked by O*NET importance rating (1–5) for Communicating with People Outside the Organization. Wages are BLS OEWS May 2024 national medians.

Showing 60 of 894 occupations.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• BLS Occupational Employment and Wage Statistics (OEWS) May 2024 U.S. Bureau of Labor Statistics
• Microsoft “Working with AI” working-with-ai Microsoft Research

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-communicating-with-people-outside-the-organization,
  title  = {Communicating with People Outside the Organization},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; Microsoft “Working with AI” working-with-ai. Accessed June 7, 2026},
  url    = {https://singulariki.com/activity-groups/communicating-with-people-outside-the-organization}
}