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Provide information or assistance to the public

Work activity · O*NET

Provide information or assistance to the public is an intermediate work activity in the O*NET database — a concrete task that recurs across many occupations , grouped under Communicating with People Outside the Organization. 74 occupations report doing it as part of their work.

What it involves

The most common detailed activities O*NET records under this category, ranked by how many occupation tasks map to each.

  • Present information to the public
  • Provide technical information or assistance to public
  • Communicate health and wellness information to the public
  • Inform viewers, listeners, or audiences
  • Provide information to the general public
  • Present social services program information to the public
  • Report news to the public
  • Explain project details to the general public

How AI is applied to this activity

Microsoft's "Working with AI" study mapped real Bing Copilot conversations to O*NET work activities. The figures below are their measurements for this activity — they describe how AI is used today in one assistant's data, not a forecast that the activity will be automated.

AI completes it successfully 86.3% When Copilot attempts this activity, how often it finishes the task
Scope AI handles 70.4% How much of the activity AI carries within a conversation
Positive user feedback 66.3% Share of interactions users rated positively
How often AI is applied here 100th pct Percentile across all measured activities by how often AI performs them

Source: Microsoft "Working with AI" (working-with-ai). A high completion rate means AI can assist the activity in isolation — it does not mean an occupation that performs it is being automated, since every job blends many activities.

Detailed work activities

The more granular units of work O*NET groups under this activity, ordered by how many occupations perform them.

Occupations that perform this activity

Ranked by how many of the occupation's tasks map to this activity.

Occupation Tasks
Broadcast Announcers and Radio Disc Jockeys 7
News Analysts, Reporters, and Journalists 5
Park Naturalists 5
Atmospheric and Space Scientists 4
Agricultural Technicians 2
Astronomers 2
Audio and Video Technicians 2
Bailiffs 2
Educational, Guidance, and Career Counselors and Advisors 2
Fitness and Wellness Coordinators 2
Health Education Specialists 2
Legislators 2
Police and Sheriff's Patrol Officers 2
Preventive Medicine Physicians 2
Public Relations Managers 2
Public Relations Specialists 2
Sociologists 2
Transportation Security Screeners 2
Actors 1
Arbitrators, Mediators, and Conciliators 1
Architectural and Engineering Managers 1
Art Therapists 1
Atmospheric, Earth, Marine, and Space Sciences Teachers, Postsecondary 1
Audiologists 1
Biologists 1
Chief Executives 1
Chief Sustainability Officers 1
Civil Engineers 1
Clergy 1
Coaches and Scouts 1
Community Health Workers 1
Court Reporters and Simultaneous Captioners 1
Court, Municipal, and License Clerks 1
Crossing Guards and Flaggers 1
Curators 1
Dietetic Technicians 1
Directors, Religious Activities and Education 1
Economists 1
Education and Childcare Administrators, Preschool and Daycare 1
Electronics Engineers, Except Computer 1

Showing 40 of 74 occupations.

Exposure quadrant: AI task-overlap percentile vs Median pay AI task-overlap (horizontal) versus median pay (vertical), each as a percentile across all scored occupations, for 38 occupations in occupations that perform Provide information or assistance to the public.. Overlap measures shared tasks with AI, not automation. Lower overlap · higher pay Higher overlap · higher pay Higher overlap · lower pay Lower overlap · lower pay Bailiffs Art Therapists Crossing Guards and Flaggers Police and Sheriff's Patrol Officers Agricultural Technicians Fitness and Wellness Coordinators Audio and Video Technicians Audiologists Park Naturalists Health Education Specialists Architectural and Engineering Managers Legislators Electronics Engineers, Except Computer Civil Engineers Economists AI task-overlap percentile → ↑ Median pay
Occupations that perform Provide information or assistance to the public., by AI task-overlap and median pay

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

Data compiled June 2, 2026. Figures are estimates, not advice.

Cite this page
Plain

Singulariki. "Provide information or assistance to the public." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; Microsoft “Working with AI” working-with-ai. Accessed June 7, 2026. https://singulariki.com/activities/provide-information-or-assistance-to-the-public

APA

Singulariki. (2026). Provide information or assistance to the public. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/activities/provide-information-or-assistance-to-the-public

BibTeX 
@misc{singulariki-provide-information-or-assistance-to-the-public,
  title  = {Provide information or assistance to the public},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; Microsoft “Working with AI” working-with-ai. Accessed June 7, 2026},
  url    = {https://singulariki.com/activities/provide-information-or-assistance-to-the-public}
}

Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.