Direct administrative or support services.

Direct administrative or support services. is a detailed work activity in O*NET — a concrete unit of work shared across 7 occupations and seen in 8 occupation-specific tasks. It rolls up into the broader work activity Direct organizational operations, activities, or procedures. in Guiding, Directing, and Motivating Subordinates .

Detailed work activities are the most granular shared layer in O*NET's work-activity hierarchy (Generalized → Intermediate → Detailed → occupation-specific task). The figures below describe how this activity shows up across the economy and what independent studies measure about AI and this kind of work — not a prediction that the work will be automated.

AI exposure

Of the 8 tasks under this activity that the OpenAI / Eloundou “GPTs are GPTs” study rated, 8 (100%) are flagged as directly exposed to language models (E1) or exposed via model-powered tools (E2).

Exposure estimates overlap with model capabilities — whether a model could speed the task up — not whether the work will be done by software. Observed AI use is augmentation and assistance today, not jobs replaced.

Member tasks

Occupation-specific tasks O*NET maps to this detailed work activity, most important first.

• Direct and coordinate operational, management, and supportive services of one or a number of postal facilities. · Postmasters and Mail Superintendents · importance 4.5 · exposure with tools
• Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management. · Social and Community Service Managers · importance 4.4 · exposure with tools
• Coordinate front-office activities of hotels or motels, and resolve problems. · Lodging Managers · importance 4.4 · exposure with tools
• Direct activities of administrative departments, such as admissions, registration, and career services. · Education Administrators, Postsecondary · importance 4.3 · exposure with tools
• Direct or coordinate the supportive services department of a business, agency, or organization. · Administrative Services Managers · importance 3.9 · exposure with tools
• Coordinate clerical, record-keeping, inventory, requisitioning, and marketing activities. · Farmers, Ranchers, and Other Agricultural Managers · importance 3.8 · exposure with tools
• Direct non-merchandising departments, such as advertising, purchasing, credit, or accounting. · Chief Executives · importance 3.8 · exposure with tools
• Direct scholarship, fellowship, and loan programs, performing activities such as selecting recipients and distributing aid. · Education Administrators, Postsecondary · importance 3.2 · exposure with tools

Occupations that perform this

• Postmasters and Mail Superintendents
• Social and Community Service Managers
• Lodging Managers
• Education Administrators, Postsecondary
• Administrative Services Managers
• Farmers, Ranchers, and Other Agricultural Managers
• Chief Executives

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-direct-administrative-or-support-services,
  title  = {Direct administrative or support services.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/detailed-activities/direct-administrative-or-support-services}
}