Provide information, such as directions, visiting hours, or patient status information to visitors or callers.

“Provide information, such as directions, visiting hours, or patient status information to visitors or callers.” is a core task performed by Nursing Assistants. Among the occupation's 33 rated tasks, workers place it 1st by importance (#33 most important). About 68% of workers say it is relevant to their job.

This is a single occupation-specific task statement from O*NET. The figures below describe how central the task is to the job and what independent studies measure about AI and this kind of work — not a prediction that the task will be automated.

Work activities this task rolls up to

O*NET groups concrete tasks into broader work activities shared across many occupations.

• Provide information to guests, clients, or customers. in Communicating with People Outside the Organization

AI exposure

The OpenAI / Eloundou “GPTs are GPTs” study rates this task E2. Exposure with tools — software built on top of a language model (not the model alone) could cut the time by at least half.

Exposure measures whether a model could meaningfully speed the task up — it is an estimate of overlap with model capabilities, not a measure of whether the work will be done by software. The study's intermediate score (β) for this task is 0.50. Automation potential label: T3.

How AI is actually used on this kind of task

The Anthropic Economic Index observes how people actually use AI on tasks like this one across millions of real conversations.

• 0.002% share of AI-use records mapped to this task
• 28% of that use is work-related
• Most common interaction: directive
• Average autonomy of the AI: 2.7 (1–5; higher = more autonomous)
• 100% of interactions still needed a human in the loop

Observed AI use describes people choosing to use AI as a tool on this kind of task today. It is augmentation and assistance, not a measure of jobs replaced.

Working with AI vs. handing it off

Of the AI conversations mapped to this task, the split between people working alongside AI and people delegating the task to it.

How people interact with AI on this task

Other tasks in this occupation

• Turn or reposition bedridden patients. · importance 4.8
• Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs. · importance 4.7
• Feed patients or assist patients to eat or drink. · importance 4.6
• Position or hold patients in position for surgical preparation. · importance 4.6
• Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff. · importance 4.6
• Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses. · importance 4.5
• Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising. · importance 4.5
• Remind patients to take medications or nutritional supplements. · importance 4.5
• Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet. · importance 4.5
• Undress, wash, and dress patients who are unable to do so for themselves. · importance 4.4
• Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine. · importance 4.4
• Supply, collect, or empty bedpans. · importance 4.4
• Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers. · importance 4.4
• Communicate with patients to ascertain feelings or need for assistance or social and emotional support. · importance 4.4

See all tasks on the Nursing Assistants page.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27) Anthropic
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-task-19347,
  title  = {Provide information, such as directions, visiting hours, or patient status information to visitors or callers.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/tasks/task-19347}
}