Perform general office duties, such as filing, answering telephones, and handling routine correspondence.

“Perform general office duties, such as filing, answering telephones, and handling routine correspondence.” is a core task performed by Bookkeeping, Accounting, and Auditing Clerks. Among the occupation's 30 rated tasks, workers place it 16th by importance (#15 most important). About 92% of workers say it is relevant to their job.

This is a single occupation-specific task statement from O*NET. The figures below describe how central the task is to the job and what independent studies measure about AI and this kind of work — not a prediction that the task will be automated.

Work activities this task rolls up to

O*NET groups concrete tasks into broader work activities shared across many occupations.

• Provide information to guests, clients, or customers. in Communicating with People Outside the Organization
• Perform administrative or clerical activities. in Performing Administrative Activities

AI exposure

The OpenAI / Eloundou “GPTs are GPTs” study rates this task E1. Direct exposure — a language model could plausibly cut the time to do this task by at least half.

Exposure measures whether a model could meaningfully speed the task up — it is an estimate of overlap with model capabilities, not a measure of whether the work will be done by software. The study's intermediate score (β) for this task is 1.00. Automation potential label: T3.

How AI is actually used on this kind of task

The Anthropic Economic Index observes how people actually use AI on tasks like this one across millions of real conversations.

• 0.002% share of AI-use records mapped to this task
• 100% of that use is work-related
• 100% of interactions still needed a human in the loop

Observed AI use describes people choosing to use AI as a tool on this kind of task today. It is augmentation and assistance, not a measure of jobs replaced.

Other tasks in this occupation

• Operate computers programmed with accounting software to record, store, and analyze information. · importance 4.8
• Prepare and process payroll information. · importance 4.7
• Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. · importance 4.7
• Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks. · importance 4.6
• Comply with federal, state, and company policies, procedures, and regulations. · importance 4.6
• Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents. · importance 4.5
• Receive, record, and bank cash, checks, and vouchers. · importance 4.5
• Calculate and prepare checks for utilities, taxes, and other payments. · importance 4.4
• Monitor status of loans and accounts to ensure that payments are up to date. · importance 4.4
• Reconcile records of bank transactions. · importance 4.4
• Compile budget data and documents, based on estimated revenues and expenses and previous budgets. · importance 4.3
• Code documents according to company procedures. · importance 4.3
• Perform financial calculations, such as amounts due, interest charges, balances, discounts, equity, and principal. · importance 4.3
• Reconcile or note and report discrepancies found in records. · importance 4.3

See all tasks on the Bookkeeping, Accounting, and Auditing Clerks page.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27) Anthropic
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-task-2498,
  title  = {Perform general office duties, such as filing, answering telephones, and handling routine correspondence.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/tasks/task-2498}
}