Complete insurance or other claim forms.

“Complete insurance or other claim forms.” is a core task performed by Medical Secretaries and Administrative Assistants. Among the occupation's 16 rated tasks, workers place it 12th by importance (#5 most important). About 74% of workers say it is relevant to their job.

This is a single occupation-specific task statement from O*NET. The figures below describe how central the task is to the job and what independent studies measure about AI and this kind of work — not a prediction that the task will be automated.

Work activities this task rolls up to

O*NET groups concrete tasks into broader work activities shared across many occupations.

• Prepare documentation for contracts, applications, or permits. in Documenting/Recording Information

AI exposure

The OpenAI / Eloundou “GPTs are GPTs” study rates this task E1. Direct exposure — a language model could plausibly cut the time to do this task by at least half.

Exposure measures whether a model could meaningfully speed the task up — it is an estimate of overlap with model capabilities, not a measure of whether the work will be done by software. The study's intermediate score (β) for this task is 1.00. Automation potential label: T3.

How AI is actually used on this kind of task

The Anthropic Economic Index observes how people actually use AI on tasks like this one across millions of real conversations.

• 0.005% share of AI-use records mapped to this task
• 100% of interactions still needed a human in the loop

Observed AI use describes people choosing to use AI as a tool on this kind of task today. It is augmentation and assistance, not a measure of jobs replaced.

Other tasks in this occupation

• Answer telephones and direct calls to appropriate staff. · importance 4.6
• Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records. · importance 4.6
• Compile and record medical charts, reports, or correspondence, using typewriter or personal computer. · importance 4.5
• Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations. · importance 4.5
• Greet visitors, ascertain purpose of visit, and direct them to appropriate staff. · importance 4.5
• Transmit correspondence or medical records by mail, e-mail, or fax. · importance 4.5
• Receive and route messages or documents, such as laboratory results, to appropriate staff. · importance 4.5
• Maintain medical records, technical library, or correspondence files. · importance 4.5
• Interview patients to complete documents, case histories, or forms, such as intake or insurance forms. · importance 4.4
• Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records. · importance 4.4
• Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders. · importance 4.3
• Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records. · importance 4.2
• Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings. · importance 3.7
• Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies. · importance 3.6

See all tasks on the Medical Secretaries and Administrative Assistants page.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27) Anthropic
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-task-788,
  title  = {Complete insurance or other claim forms.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/tasks/task-788}
}