Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.

“Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.” is a core task performed by Computer and Information Systems Managers. Among the occupation's 17 rated tasks, workers place it 6th by importance (#12 most important). About 97% of workers say it is relevant to their job.

This is a single occupation-specific task statement from O*NET. The figures below describe how central the task is to the job and what independent studies measure about AI and this kind of work — not a prediction that the task will be automated.

Work activities this task rolls up to

O*NET groups concrete tasks into broader work activities shared across many occupations.

• Determine resource needs of projects or operations. in Making Decisions and Solving Problems
• Advise others on business or operational matters. in Providing Consultation and Advice to Others

AI exposure

The OpenAI / Eloundou “GPTs are GPTs” study rates this task E2. Exposure with tools — software built on top of a language model (not the model alone) could cut the time by at least half.

Exposure measures whether a model could meaningfully speed the task up — it is an estimate of overlap with model capabilities, not a measure of whether the work will be done by software. The study's intermediate score (β) for this task is 0.50. Automation potential label: T2.

How AI is actually used on this kind of task

The Anthropic Economic Index observes how people actually use AI on tasks like this one across millions of real conversations.

• 0.013% share of AI-use records mapped to this task
• 52% of that use is work-related
• Most common interaction: learning
• Average autonomy of the AI: 3.6 (1–5; higher = more autonomous)
• 93% of interactions still needed a human in the loop

Observed AI use describes people choosing to use AI as a tool on this kind of task today. It is augmentation and assistance, not a measure of jobs replaced.

Working with AI vs. handing it off

Of the AI conversations mapped to this task, the split between people working alongside AI and people delegating the task to it.

How people interact with AI on this task

Other tasks in this occupation

• Manage backup, security and user help systems. · importance 4.2
• Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines. · importance 4.1
• Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems. · importance 4.1
• Review project plans to plan and coordinate project activity. · importance 4.1
• Assign and review the work of systems analysts, programmers, and other computer-related workers. · importance 4.0
• Provide users with technical support for computer problems. · importance 4.0
• Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery. · importance 3.9
• Stay abreast of advances in technology. · importance 3.9
• Recruit, hire, train and supervise staff, or participate in staffing decisions. · importance 3.9
• Consult with users, management, vendors, and technicians to assess computing needs and system requirements. · importance 3.9
• Develop and interpret organizational goals, policies, and procedures. · importance 3.7
• Review and approve all systems charts and programs prior to their implementation. · importance 3.7
• Prepare and review operational reports or project progress reports. · importance 3.6
• Evaluate data processing proposals to assess project feasibility and requirements. · importance 3.6

See all tasks on the Computer and Information Systems Managers page.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27) Anthropic
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-task-973,
  title  = {Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/tasks/task-973}
}