Announce arrival and departure information, using public address systems.

“Announce arrival and departure information, using public address systems.” is a core task performed by Reservation and Transportation Ticket Agents and Travel Clerks. Among the occupation's 21 rated tasks, workers place it 16th by importance (#6 most important). About 91% of workers say it is relevant to their job.

This is a single occupation-specific task statement from O*NET. The figures below describe how central the task is to the job and what independent studies measure about AI and this kind of work — not a prediction that the task will be automated.

Work activities this task rolls up to

O*NET groups concrete tasks into broader work activities shared across many occupations.

• Provide information to guests, clients, or customers. in Communicating with People Outside the Organization

AI exposure

The OpenAI / Eloundou “GPTs are GPTs” study rates this task E1. Direct exposure — a language model could plausibly cut the time to do this task by at least half.

Exposure measures whether a model could meaningfully speed the task up — it is an estimate of overlap with model capabilities, not a measure of whether the work will be done by software. The study's intermediate score (β) for this task is 1.00. Automation potential label: T4.

Other tasks in this occupation

• Examine passenger documentation to determine destinations and to assign boarding passes. · importance 4.8
• Trace lost, delayed, or misdirected baggage for customers. · importance 4.8
• Check baggage and cargo and direct passengers to designated locations for loading. · importance 4.8
• Provide boarding or disembarking assistance to passengers needing special assistance. · importance 4.8
• Confer with customers to determine their service requirements and travel preferences. · importance 4.6
• Provide clients with assistance in preparing required travel documents and forms. · importance 4.5
• Prepare customer invoices and accept payment. · importance 4.5
• Determine whether space is available on travel dates requested by customers, assigning requested spaces when available. · importance 4.5
• Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries. · importance 4.4
• Maintain computerized inventories of available passenger space and provide information on space reserved or available. · importance 4.4
• Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements. · importance 4.4
• Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies. · importance 4.4
• Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers. · importance 4.4
• Open or close information facilities. · importance 4.2

See all tasks on the Reservation and Transportation Ticket Agents and Travel Clerks page.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-task-9761,
  title  = {Announce arrival and departure information, using public address systems.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/tasks/task-9761}
}