Maintain operational records
Work activity · O*NET
Maintain operational records is an intermediate work activity in the O*NET database — a concrete task that recurs across many occupations , grouped under Documenting/Recording Information. 409 occupations report doing it as part of their work.
What it involves
The most common detailed activities O*NET records under this category, ranked by how many occupation tasks map to each.
- Record operational or production data
- Maintain student records
- Maintain operational records
- Record research or operational data
- Document operational activities
- Record operational details of travel
- Maintain repair or maintenance records
- Maintain data in information systems or databases
How AI is applied to this activity
Microsoft's "Working with AI" study mapped real Bing Copilot conversations to O*NET work activities. The figures below are their measurements for this activity — they describe how AI is used today in one assistant's data, not a forecast that the activity will be automated.
| AI completes it successfully | 89.8% | When Copilot attempts this activity, how often it finishes the task |
| Scope AI handles | 35.6% | How much of the activity AI carries within a conversation |
| Positive user feedback | 65.8% | Share of interactions users rated positively |
| How often AI is applied here | 37th pct | Percentile across all measured activities by how often AI performs them |
Source: Microsoft "Working with AI" (working-with-ai). A high completion rate means AI can assist the activity in isolation — it does not mean an occupation that performs it is being automated, since every job blends many activities.
Detailed work activities
The more granular units of work O*NET groups under this activity, ordered by how many occupations perform them.
- Record operational or production data. · 87 occupations · 111 tasks · 86% AI-exposed
- Maintain student records. · 53 occupations · 57 tasks · 100% AI-exposed
- Maintain operational records. · 44 occupations · 54 tasks · 100% AI-exposed
- Maintain repair or maintenance records. · 23 occupations · 23 tasks · 100% AI-exposed
- Document operational activities. · 22 occupations · 25 tasks · 100% AI-exposed
- Record research or operational data. · 19 occupations · 32 tasks · 100% AI-exposed
- Maintain records, documents, or other files. · 16 occupations · 17 tasks · 88% AI-exposed
- Record operational details of travel. · 16 occupations · 25 tasks · 100% AI-exposed
- Maintain data in information systems or databases. · 15 occupations · 22 tasks · 100% AI-exposed
- Maintain operational records or records systems. · 14 occupations · 22 tasks · 100% AI-exposed
- Record operational or environmental data. · 14 occupations · 16 tasks · 100% AI-exposed
- Maintain client information or service records. · 13 occupations · 14 tasks · 93% AI-exposed
- Maintain personnel records. · 10 occupations · 10 tasks · 100% AI-exposed
- Maintain inventory records. · 8 occupations · 10 tasks · 100% AI-exposed
- Record agricultural or forestry inventory data. · 7 occupations · 8 tasks · 63% AI-exposed
- Record information about parts, materials or repair procedures. · 7 occupations · 7 tasks · 100% AI-exposed
- Document operational procedures. · 6 occupations · 11 tasks · 100% AI-exposed
- Document organizational or operational procedures. · 6 occupations · 9 tasks · 100% AI-exposed
- Record personnel information. · 6 occupations · 11 tasks · 100% AI-exposed
- Maintain logs of production activities. · 5 occupations · 7 tasks · 100% AI-exposed
- Record details of deliveries or shipments. · 5 occupations · 6 tasks · 100% AI-exposed
- Record information from meetings or other formal proceedings. · 5 occupations · 6 tasks · 100% AI-exposed
- Record service or repair activities. · 5 occupations · 5 tasks · 100% AI-exposed
- Record shipping information. · 5 occupations · 6 tasks · 100% AI-exposed
- Maintain operational records for green energy processes or other environmentally-sustainable activities. · 4 occupations · 8 tasks · 100% AI-exposed
- Record production information. · 4 occupations · 4 tasks · 100% AI-exposed
- Document work hours or activities. · 3 occupations · 6 tasks · 100% AI-exposed
- Maintain call records. · 3 occupations · 4 tasks · 100% AI-exposed
- Maintain records of customer accounts. · 3 occupations · 5 tasks · 100% AI-exposed
- Transcribe spoken or written information. · 3 occupations · 3 tasks · 100% AI-exposed
- Maintain social services program records. · 2 occupations · 3 tasks · 100% AI-exposed
Occupations that perform this activity
Ranked by how many of the occupation's tasks map to this activity.
Showing 40 of 409 occupations.
Sources for this page
Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.
- O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
- Microsoft “Working with AI” working-with-ai Microsoft Research
Data compiled June 2, 2026. Figures are estimates, not advice.
Cite this page
Singulariki. "Maintain operational records." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; Microsoft “Working with AI” working-with-ai. Accessed June 7, 2026. https://singulariki.com/activities/maintain-operational-records
Singulariki. (2026). Maintain operational records. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/activities/maintain-operational-records
@misc{singulariki-maintain-operational-records,
title = {Maintain operational records},
author = {{Singulariki}},
year = {2026},
note = {O*NET 30.3; Microsoft “Working with AI” working-with-ai. Accessed June 7, 2026},
url = {https://singulariki.com/activities/maintain-operational-records}
} Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.