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Salesforce.com Salesforce CRM

Software & technology · O*NET

Salesforce.com Salesforce CRM is a software tool tracked in the Customer relationship management CRM software category of O*NET's Technology Skills file. It appears in the technology profile of 10 occupations that together employ about 10,751,740 workers, with a median wage of $100,070.

Across the occupations that use it, the work is 75th percentile for AI task-exposure (High) — how much of what those jobs do overlaps with what today's AI can attempt. That measures the exposure of the work, not the value of the tool or any sign it is being replaced. See where every tool category sits →

Occupations that use this tool

Occupations whose O*NET technology profile lists Salesforce.com Salesforce CRM, ranked by employment. Wage and employment are BLS OEWS (national, cross-industry, May 2024) and describe the occupation, not an individual or the tool's own market.

Occupation Workers Median pay
General and Operations Managers 3,584,420 $102,950
Customer Service Representatives 2,725,930 $42,830
Office Clerks, General 2,510,550 $43,630
Sales Managers 603,710 $138,060
Marketing Managers 384,980 $161,030
Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products 293,930 $100,070
Solar Sales Representatives and Assessors 293,930 $100,070
First-Line Supervisors of Non-Retail Sales Workers 219,010 $84,130
Data Entry Keyers 135,280 $39,850
Weatherization Installers and Technicians — —
Exposure quadrant: AI task-overlap percentile vs Median pay AI task-overlap (horizontal) versus median pay (vertical), each as a percentile across all scored occupations, for 9 occupations in occupations that use Salesforce.com Salesforce CRM. Overlap measures shared tasks with AI, not automation. Lower overlap · higher pay Higher overlap · higher pay Higher overlap · lower pay Lower overlap · lower pay General and Operations Managers Office Clerks, General Sales Managers Data Entry Keyers First-Line Supervisors of Non-Retail Sales Workers AI task-overlap percentile → ↑ Median pay
Occupations that use Salesforce.com Salesforce CRM, by AI task-overlap and median pay

Related tools

Other software in the Customer relationship management CRM software category.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

Data compiled June 2, 2026. Figures are estimates, not advice.

Cite this page
Plain

Singulariki. "Salesforce.com Salesforce CRM." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans. Accessed June 7, 2026. https://singulariki.com/software/salesforce-com-salesforce-crm

APA

Singulariki. (2026). Salesforce.com Salesforce CRM. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/software/salesforce-com-salesforce-crm

BibTeX 
@misc{singulariki-salesforce-com-salesforce-crm,
  title  = {Salesforce.com Salesforce CRM},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans. Accessed June 7, 2026},
  url    = {https://singulariki.com/software/salesforce-com-salesforce-crm}
}

Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.