Collect payments for goods or services.

Collect payments for goods or services. is a detailed work activity in O*NET — a concrete unit of work shared across 15 occupations and seen in 17 occupation-specific tasks. It rolls up into the broader work activity Collect fares or payments. in Monitoring and Controlling Resources .

Detailed work activities are the most granular shared layer in O*NET's work-activity hierarchy (Generalized → Intermediate → Detailed → occupation-specific task). The figures below describe how this activity shows up across the economy and what independent studies measure about AI and this kind of work — not a prediction that the work will be automated.

AI exposure

Of the 17 tasks under this activity that the OpenAI / Eloundou “GPTs are GPTs” study rated, 8 (47%) are flagged as directly exposed to language models (E1) or exposed via model-powered tools (E2).

The Anthropic Economic Index observes real AI use on 1 of these tasks, with a mean mapped-usage share of 0.004% per task.

Exposure estimates overlap with model capabilities — whether a model could speed the task up — not whether the work will be done by software. Observed AI use is augmentation and assistance today, not jobs replaced.

Member tasks

Occupation-specific tasks O*NET maps to this detailed work activity, most important first.

• Collect taxes from individuals or businesses according to prescribed laws and regulations. · Tax Examiners and Collectors, and Revenue Agents · importance 4.8 · exposure with tools
• Collect fees, commissions, or other payments, according to contract terms. · Agents and Business Managers of Artists, Performers, and Athletes · importance 4.6 · direct LLM exposure
• Count money and make bank deposits. · Food Service Managers · importance 4.6 · no direct exposure
• Bill customers for repair work, and collect payment. · Home Appliance Repairers · importance 4.5 · exposure with tools
• Receive and process payments from customers, using electronic transaction services. · Online Merchants · importance 4.5 · no direct exposure
• Collect fees for licenses. · Compliance Officers · importance 4.5 · exposure with tools
• Explain cable service to subscribers after installation, and collect any installation fees due. · Telecommunications Line Installers and Repairers · importance 4.4 · no direct exposure
• Collect coins and bills from machines, prepare invoices, and settle accounts with concessionaires. · Coin, Vending, and Amusement Machine Servicers and Repairers · importance 4.3 · no direct exposure
• Receive cash and checks and make deposits. · Treasurers and Controllers · importance 4.2 · no direct exposure
• Record, collect, or pay off bets, issuing receipts as necessary. · Gambling Managers · importance 4.2 · no direct exposure
• Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted. · Lodging Managers · importance 4.2 · exposure with tools
• Collect coins from vending machines, refill machines, and remove aged merchandise. · Driver/Sales Workers · importance 4.1 · no direct exposure
• Collect payments and record data pertaining to funds and expenditures. · Lodging Managers · importance 4.1 · exposure with tools
• Collect payment upon job completion. · Mechanical Door Repairers · importance 4.0 · direct LLM exposure
• Contact customers to collect payments on delinquent accounts. · Credit Analysts · importance 4.0 · exposure with tools
• Issue and cash money orders. · Postmasters and Mail Superintendents · importance 3.4 · no direct exposure
• Collect rents for post office boxes. · Postmasters and Mail Superintendents · importance 3.4 · no direct exposure

Occupations that perform this

• Tax Examiners and Collectors, and Revenue Agents
• Agents and Business Managers of Artists, Performers, and Athletes
• Food Service Managers
• Home Appliance Repairers
• Online Merchants
• Compliance Officers
• Telecommunications Line Installers and Repairers
• Coin, Vending, and Amusement Machine Servicers and Repairers
• Treasurers and Controllers
• Gambling Managers
• Lodging Managers
• Driver/Sales Workers
• Credit Analysts
• Mechanical Door Repairers
• Postmasters and Mail Superintendents

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27) Anthropic
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-collect-payments-for-goods-or-services,
  title  = {Collect payments for goods or services.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/detailed-activities/collect-payments-for-goods-or-services}
}