Deliver items.

Deliver items. is a detailed work activity in O*NET — a concrete unit of work shared across 21 occupations and seen in 27 occupation-specific tasks. It rolls up into the broader work activity Move materials, equipment, or supplies. in Performing General Physical Activities .

Detailed work activities are the most granular shared layer in O*NET's work-activity hierarchy (Generalized → Intermediate → Detailed → occupation-specific task). The figures below describe how this activity shows up across the economy and what independent studies measure about AI and this kind of work — not a prediction that the work will be automated.

AI exposure

Of the 26 tasks under this activity that the OpenAI / Eloundou “GPTs are GPTs” study rated, 2 (8%) are flagged as directly exposed to language models (E1) or exposed via model-powered tools (E2).

The Anthropic Economic Index observes real AI use on 2 of these tasks, with a mean mapped-usage share of 0.002% per task.

Exposure estimates overlap with model capabilities — whether a model could speed the task up — not whether the work will be done by software. Observed AI use is augmentation and assistance today, not jobs replaced.

Member tasks

Occupation-specific tasks O*NET maps to this detailed work activity, most important first.

• Deliver and pick up medical records, lab specimens, and medications to and from hospitals and other medical facilities. · Couriers and Messengers · importance 4.7 · no direct exposure
• Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks. · Postal Service Mail Carriers · importance 4.6 · no direct exposure
• Meet schedules for the collection and return of mail. · Postal Service Mail Carriers · importance 4.6 · no direct exposure
• Deliver medications or pharmaceutical supplies to patients, nursing stations, or surgery. · Pharmacy Technicians · importance 4.4 · no direct exposure
• Deliver completed work. · Office Machine Operators, Except Computer · importance 4.3 · no direct exposure
• Deliver messages and items, such as newspapers, documents, and packages, between establishment departments and to other establishments and private homes. · Couriers and Messengers · importance 4.3 · no direct exposure
• Deliver equipment to specified hospital locations or to patients' residences. · Medical Equipment Preparers · importance 4.3 · no direct exposure
• Transmit, deliver, or mail publication master to printer for production into film and plates. · Desktop Publishers · importance 4.2 · direct LLM exposure
• Deliver messages and room service orders, and run errands for guests. · Baggage Porters and Bellhops · importance 4.2 · no direct exposure
• Transport mail from one work station to another. · Postal Service Clerks · importance 4.2 · no direct exposure
• Deliver and retrieve items throughout the library by hand or using pushcart. · Library Technicians · importance 4.2 · no direct exposure
• Pick up and return items for laundry and valet service. · Baggage Porters and Bellhops · importance 4.1 · no direct exposure
• Pick up and deliver items or run errands for guests. · Concierges · importance 4.0 · no direct exposure
• Deliver tickets, cards, and money to bingo callers. · Gambling and Sports Book Writers and Runners · importance 3.9 · no direct exposure
• Deliver floral arrangements or other items to family members of the deceased. · Funeral Attendants · importance 3.9 · no direct exposure
• Deliver or route materials to departments using handtruck, conveyor, or sorting bins. · Shipping, Receiving, and Inventory Clerks · importance 3.9 · no direct exposure
• Carry flowers to hearses or limousines for transportation to places of interment. · Funeral Attendants · importance 3.8 · no direct exposure
• Plan, prepare, and deliver meals to individuals with special dietary needs. · Fast Food and Counter Workers · importance 3.8 · exposure with tools
• Transport materials, products, or samples to processing, shipping, or storage areas, manually or using conveyors, pumps, or hand trucks. · Weighers, Measurers, Checkers, and Samplers, Recordkeeping · importance 3.7 · no direct exposure
• Receive, store, or deliver luggage or mail. · Concierges · importance 3.6 · no direct exposure
• Deliver artwork on courier trips. · Museum Technicians and Conservators · importance 3.4 · no direct exposure
• Deliver and retrieve items to and from departments by hand or using push carts. · Library Assistants, Clerical · importance 3.3 · no direct exposure
• Return borrowed or rented items when productions are complete and return other items to storage. · Costume Attendants · importance 3.3 · no direct exposure
• Sort and distribute mail. · Residential Advisors · importance 3.1 · no direct exposure
• Transport packages to customers' vehicles. · Stockers and Order Fillers · importance 3.1 · no direct exposure
• Sort and deliver library mail and packages. · Library Technicians · importance 3.0 · no direct exposure
• Deliver death certificates to medical facilities or offices to obtain signatures from legally authorized persons. · 11-9171.00

Occupations that perform this

• Couriers and Messengers
• Postal Service Mail Carriers
• Pharmacy Technicians
• Office Machine Operators, Except Computer
• Medical Equipment Preparers
• Desktop Publishers
• Baggage Porters and Bellhops
• Postal Service Clerks
• Library Technicians
• Concierges
• Gambling and Sports Book Writers and Runners
• Funeral Attendants
• Shipping, Receiving, and Inventory Clerks
• Fast Food and Counter Workers
• Weighers, Measurers, Checkers, and Samplers, Recordkeeping
• Museum Technicians and Conservators
• Library Assistants, Clerical
• Costume Attendants
• Residential Advisors
• Stockers and Order Fillers
• 11-9171.00

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27) Anthropic
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-deliver-items,
  title  = {Deliver items.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/detailed-activities/deliver-items}
}