Direct organizational operations, projects, or services.

Direct organizational operations, projects, or services. is a detailed work activity in O*NET — a concrete unit of work shared across 16 occupations and seen in 30 occupation-specific tasks. It rolls up into the broader work activity Direct organizational operations, activities, or procedures. in Guiding, Directing, and Motivating Subordinates .

Detailed work activities are the most granular shared layer in O*NET's work-activity hierarchy (Generalized → Intermediate → Detailed → occupation-specific task). The figures below describe how this activity shows up across the economy and what independent studies measure about AI and this kind of work — not a prediction that the work will be automated.

AI exposure

Of the 30 tasks under this activity that the OpenAI / Eloundou “GPTs are GPTs” study rated, 29 (97%) are flagged as directly exposed to language models (E1) or exposed via model-powered tools (E2).

The Anthropic Economic Index observes real AI use on 3 of these tasks, with a mean mapped-usage share of 0.005% per task.

Exposure estimates overlap with model capabilities — whether a model could speed the task up — not whether the work will be done by software. Observed AI use is augmentation and assistance today, not jobs replaced.

Member tasks

Occupation-specific tasks O*NET maps to this detailed work activity, most important first.

• Organize and supervise activities, such as the processing of incoming and outgoing mail. · Postmasters and Mail Superintendents · importance 4.7 · exposure with tools
• Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties. · Property, Real Estate, and Community Association Managers · importance 4.5 · exposure with tools
• Direct or participate in emergency management and contingency planning. · Security Managers · importance 4.5 · exposure with tools
• Direct and coordinate operational, management, and supportive services of one or a number of postal facilities. · Postmasters and Mail Superintendents · importance 4.5 · exposure with tools
• Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, or to increase productivity. · Chief Executives · importance 4.2 · exposure with tools
• Design or coordinate successive phases of problem analysis, solution proposals, or testing. · Natural Sciences Managers · importance 4.2 · exposure with tools
• Plan or direct research, development, or production activities. · Natural Sciences Managers · importance 4.2 · exposure with tools
• Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products. · General and Operations Managers · importance 4.1 · exposure with tools
• Direct or coordinate activities of businesses or departments concerned with production, pricing, sales, or distribution of products. · Chief Executives · importance 4.1 · exposure with tools
• Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines. · Computer and Information Systems Managers · importance 4.1 · exposure with tools
• Direct the tracking of defects, test results, or other regularly reported quality control data. · Quality Control Systems Managers · importance 4.1 · exposure with tools
• Appoint department heads or managers and assign or delegate responsibilities to them. · Chief Executives · importance 4.1 · no direct exposure
• Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations. · General and Operations Managers · importance 4.0 · exposure with tools
• Prepare and maintain attendance, activity, planning, accounting, or personnel reports and records for officials and agencies, or direct preparation and maintenance activities. · Education and Childcare Administrators, Preschool and Daycare · importance 4.0 · exposure with tools
• Direct administrative activities directly related to making products or providing services. · General and Operations Managers · importance 4.0 · exposure with tools
• Direct or coordinate production, processing, distribution, or marketing activities of industrial organizations. · Industrial Production Managers · importance 4.0 · exposure with tools
• Plan, direct, and monitor instructional methods and content of educational, vocational, or student activity programs. · Education and Childcare Administrators, Preschool and Daycare · importance 3.9 · exposure with tools
• Coordinate activities of departments, such as sales, graphic arts, media, finance, and research. · Advertising and Promotions Managers · importance 3.8 · exposure with tools
• Coordinate clerical, record-keeping, inventory, requisitioning, and marketing activities. · Farmers, Ranchers, and Other Agricultural Managers · importance 3.8 · exposure with tools
• Direct sustainability program operations to ensure compliance with environmental or governmental regulations. · Chief Sustainability Officers · importance 3.6 · exposure with tools
• Perform administrative and management functions related to the practice of law. · Lawyers · importance 3.6 · exposure with tools
• Prepare, maintain, or oversee the preparation and maintenance of attendance, activity, planning, or personnel reports and records. · Education Administrators, Kindergarten through Secondary · importance 3.6 · exposure with tools
• Plan, coordinate, and oversee school logistics programs, such as bus and food services. · Education Administrators, Kindergarten through Secondary · importance 3.6 · exposure with tools
• Review, evaluate, accept, and coordinate completion of work bid from contractors. · First-Line Supervisors of Mechanics, Installers, and Repairers · importance 3.6 · exposure with tools
• Direct non-merchandising departments of businesses, such as advertising or purchasing. · General and Operations Managers · importance 3.5 · exposure with tools
• Direct activities of accounting or operations departments. · Investment Fund Managers · importance 3.5 · exposure with tools
• Oversee training programs. · Financial Managers · importance 3.5 · exposure with tools
• Direct and coordinate product research and development. · Advertising and Promotions Managers · importance 3.4 · exposure with tools
• Determine, administer, and execute policies relating to operations administration and standards, facility maintenance, and safety. · Farmers, Ranchers, and Other Agricultural Managers · exposure with tools
• Direct inbound or outbound operations, such as transportation or warehouse activities, safety performance, and logistics quality management. · Transportation, Storage, and Distribution Managers · exposure with tools

Occupations that perform this

• Postmasters and Mail Superintendents
• Property, Real Estate, and Community Association Managers
• Security Managers
• Chief Executives
• Natural Sciences Managers
• General and Operations Managers
• Computer and Information Systems Managers
• Quality Control Systems Managers
• Education and Childcare Administrators, Preschool and Daycare
• Advertising and Promotions Managers
• Farmers, Ranchers, and Other Agricultural Managers
• Education Administrators, Kindergarten through Secondary
• Lawyers
• First-Line Supervisors of Mechanics, Installers, and Repairers
• Financial Managers
• Transportation, Storage, and Distribution Managers

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27) Anthropic
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-direct-organizational-operations-projects-or-services,
  title  = {Direct organizational operations, projects, or services.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/detailed-activities/direct-organizational-operations-projects-or-services}
}