Negotiate agreements to resolve disputes.

Negotiate agreements to resolve disputes. is a detailed work activity in O*NET — a concrete unit of work shared across 6 occupations and seen in 8 occupation-specific tasks. It rolls up into the broader work activity Negotiate contracts or agreements. in Resolving Conflicts and Negotiating with Others .

Detailed work activities are the most granular shared layer in O*NET's work-activity hierarchy (Generalized → Intermediate → Detailed → occupation-specific task). The figures below describe how this activity shows up across the economy and what independent studies measure about AI and this kind of work — not a prediction that the work will be automated.

AI exposure

Of the 8 tasks under this activity that the OpenAI / Eloundou “GPTs are GPTs” study rated, 6 (75%) are flagged as directly exposed to language models (E1) or exposed via model-powered tools (E2).

Exposure estimates overlap with model capabilities — whether a model could speed the task up — not whether the work will be done by software. Observed AI use is augmentation and assistance today, not jobs replaced.

Member tasks

Occupation-specific tasks O*NET maps to this detailed work activity, most important first.

• Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio. · Claims Adjusters, Examiners, and Investigators · importance 4.7 · exposure with tools
• Meet with persons involved in equal opportunity complaints to arbitrate and settle disputes. · Equal Opportunity Representatives and Officers · importance 4.5 · no direct exposure
• Negotiate with creditors on behalf of clients to arrange for payment adjustments, interest rate reductions, time extensions, or payment plans. · Credit Counselors · importance 4.3 · exposure with tools
• Mediate discussions between employer and employee representatives in attempt to reconcile differences. · Labor Relations Specialists · importance 4.1 · exposure with tools
• Establish and maintain tendering process, and conduct negotiations. · Cost Estimators · importance 4.0 · exposure with tools
• Call or meet with union, company, government, or other interested parties to discuss labor relations matters, such as contract negotiations or grievances. · Labor Relations Specialists · importance 3.9 · no direct exposure
• Secure a taxpayer's agreement to discharge a tax assessment or submit contested determinations to other administrative or judicial conferees for appeals hearings. · Tax Examiners and Collectors, and Revenue Agents · importance 3.6 · exposure with tools
• Negotiate claim settlements or recommend litigation when settlement cannot be negotiated. · Claims Adjusters, Examiners, and Investigators · exposure with tools

Occupations that perform this

• Claims Adjusters, Examiners, and Investigators
• Equal Opportunity Representatives and Officers
• Credit Counselors
• Labor Relations Specialists
• Cost Estimators
• Tax Examiners and Collectors, and Revenue Agents

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-negotiate-agreements-to-resolve-disputes,
  title  = {Negotiate agreements to resolve disputes.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/detailed-activities/negotiate-agreements-to-resolve-disputes}
}