Provide information to the general public.

Provide information to the general public. is a detailed work activity in O*NET — a concrete unit of work shared across 10 occupations and seen in 11 occupation-specific tasks. It rolls up into the broader work activity Provide information or assistance to the public. in Communicating with People Outside the Organization .

Detailed work activities are the most granular shared layer in O*NET's work-activity hierarchy (Generalized → Intermediate → Detailed → occupation-specific task). The figures below describe how this activity shows up across the economy and what independent studies measure about AI and this kind of work — not a prediction that the work will be automated.

AI exposure

Of the 11 tasks under this activity that the OpenAI / Eloundou “GPTs are GPTs” study rated, 9 (82%) are flagged as directly exposed to language models (E1) or exposed via model-powered tools (E2).

The Anthropic Economic Index observes real AI use on 4 of these tasks, with a mean mapped-usage share of 0.022% per task.

Exposure estimates overlap with model capabilities — whether a model could speed the task up — not whether the work will be done by software. Observed AI use is augmentation and assistance today, not jobs replaced.

Member tasks

Occupation-specific tasks O*NET maps to this detailed work activity, most important first.

• Provide transcripts of proceedings upon request of judges, lawyers, or the public. · Court Reporters and Simultaneous Captioners · importance 4.8 · direct LLM exposure
• Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information. · Pharmacy Technicians · importance 4.5 · exposure with tools
• Answer routine telephone or in-person reference inquiries, referring patrons to librarians for further assistance, when necessary. · Library Technicians · importance 4.3 · direct LLM exposure
• Respond to requests for information from the public, other municipalities, state officials, or state and federal legislative offices. · Court, Municipal, and License Clerks · importance 4.1 · exposure with tools
• Provide information from the institution's holdings to other curators and to the public. · Curators · importance 3.9 · exposure with tools
• Inform drivers of detour routes through construction sites. · Crossing Guards and Flaggers · importance 3.5 · no direct exposure
• Provide traffic information, such as road conditions, to the public. · Traffic Technicians · importance 3.5 · exposure with tools
• Provide directions and respond to passenger inquiries. · Transportation Security Screeners · importance 3.4 · exposure with tools
• Direct passengers to areas where they can pick up their baggage after screening is complete. · Transportation Security Screeners · importance 3.4 · no direct exposure
• Provide information to the public by leading workshops and training programs and by developing educational materials. · Forestry and Conservation Science Teachers, Postsecondary · importance 3.0 · exposure with tools
• Answer questions from the public and media. · Atmospheric, Earth, Marine, and Space Sciences Teachers, Postsecondary · importance 2.8 · exposure with tools

Occupations that perform this

• Court Reporters and Simultaneous Captioners
• Pharmacy Technicians
• Library Technicians
• Court, Municipal, and License Clerks
• Curators
• Crossing Guards and Flaggers
• Traffic Technicians
• Transportation Security Screeners
• Forestry and Conservation Science Teachers, Postsecondary
• Atmospheric, Earth, Marine, and Space Sciences Teachers, Postsecondary

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27) Anthropic
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-provide-information-to-the-general-public,
  title  = {Provide information to the general public.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/detailed-activities/provide-information-to-the-general-public}
}