Occupation · SOC 43-6014.00
Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
Also called: Administrative Assistant (Admin Assistant) · Administrative Secretary (Admin Secretary) · Office Assistant · Secretary · Administrative Clerk · Administrative Specialist (Admin Specialist) · Administrative Support Assistant (ASA) · Administrative Technician · Department Secretary · Staff Assistant · Administrative Associate · Administrative Coordinator
Job family: Office and Administrative Support Occupations
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A fast read on where AI already shows up in this occupation, where it stays a copilot, where humans remain in the loop, and what the labor market is doing. Built from observed Claude.ai conversations mapped to O*NET tasks and from published research — measures of usage and exposure, not advice or predictions that the job is going away.
Task areas most often handled directively in observed AI conversations — candidates to delegate with light review.
Task areas where people work with AI — iterating, learning, or checking — staying in the loop rather than handing the task off.
Task areas where a human was still judged necessary in a large share of observed conversations — not a safety ruling, an observed-need signal.
The capabilities O*NET rates most important for this occupation — the human ground the work is built on.
See all skills →Independent published positions, read together — not a forecast.
83rd-percentile task overlap — yet about 202,800 openings a year (-1.6% projected, BLS), and observed AI use leans 3625% copilot, not hand-off (AEI) . What exposure means →
What today's research says about this occupation's exposure to AI, how AI is actually being used in it, and where employment is headed. These are positions within published studies — measures of exposure and usage, not predictions that this job will disappear.
Each study uses its own scale, so the raw scores are not comparable across rows — the percentile (this job's rank among all U.S. occupations with data) is the comparable figure, and sizes the bars.
| Measure | Rank vs all occupations | Percentile | Score |
|---|---|---|---|
| Overall AI exposure (Felten et al.) High | 79th | 1.1 | |
| LLM task exposure, γ (OpenAI / Eloundou) High | 78th | 0.9 | |
| AI assistant applicability (Microsoft) High | 82nd | 0.3 |
OpenAI's exposure study scores tasks three ways: with a language model alone (α 0.4), with simple added tooling (β 0.6), and including AI-powered software (γ 0.9). Higher means more of the job's tasks could be done at least twice as fast — not that they will be automated away.
Most of this job's tasks can be done remotely (Dingel–Neiman), which tends to track with higher digital and AI exposure.
A pre-LLM (2013) estimate of how automatable this job is by computerization and robotics. Shown for historical context only — it is not part of any current AI ranking.
Frey–Osborne probability 1.0 · 91st percentile among occupations · High
Among measured AI assistant conversations mapped to this occupation (Anthropic Economic Index, 2026-01-15), these task types came up most. These are shares of observed AI conversations — not shares of the job, of worker time, or of what could be automated.
| Conduct searches to find needed information, using such sources as the Internet. | 14.1% | |
| Create, maintain, and enter information into databases. | 13.6% | |
| Use computers for various applications, such as database management or word processing. | 10.8% | |
| Develop or maintain internal or external company Web sites. | 8.8% | |
| Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs. | 2.7% | |
| Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports. | 1.7% |
Independent U.S. Bureau of Labor Statistics employment projection for 2024–2034 — a labor-market forecast, not an AI-impact forecast.
| Outlook | Declining · -1.6% by 2034 |
| Projected annual openings | 202,800 |
| Employment 2024 → 2034 | 1,944,000 → 1,913,200 |
“Annual openings” counts new jobs plus replacements for workers who leave the occupation, so it can be large even when growth is modest.
The ILO's 2025 global study scores generative-AI exposure on the international ISCO-08 occupation system, not US SOC. Bridged through the published (and approximate, many-to-many) IBS O*NET-SOC ↔ ISCO-08 crosswalk, this US occupation corresponds to the international occupation below. Exposure here means how much of the work's tasks today's AI can attempt — task overlap, not automation, adoption, or jobs lost.
| International occupation (ISCO-08) | Task exposure (2025) | Most tasks fall in |
|---|---|---|
| Secretaries (general) · 4120 | 58% | Gradient 3 |
Read the whole six-band gradient on the GenAI exposure gradient page. The crosswalk is approximate: a US occupation can map to several international ones, and the ILO scores describe the international occupation, not this exact US role.
How people actually apply AI to this occupation's tasks, from Claude.ai (Free and Pro) conversations in the Anthropic Economic Index, 2026-01-15. This is one AI assistant's consumer sample — not all AI, not the whole workforce. Autonomy and the collaboration mix are model-rated estimates; figures below the sample floor are hidden.
| Augmentation vs. automation | 36.3% working with AI · 51.5% handed to AI |
| Most common way people use AI here | Directive · AI does it; you give the instruction |
| Typical AI autonomy | 3.0 / 5 · higher = AI acts more independently |
| Used for work (vs. personal / coursework) | 39.8% |
The role's most common tasks in AI conversations, each tagged with how people work with the AI on it. “Usage” is the share of observed conversations, not of the job.
| Task | How | Usage |
|---|---|---|
| Use computers for various applications, such as database management or word processing. | Directive | 25.6% |
| Conduct searches to find needed information, using such sources as the Internet. | Directive | 23.7% |
| Develop or maintain internal or external company Web sites. | Directive | 17.8% |
| Create, maintain, and enter information into databases. | Directive | 4.1% |
| Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. | none | 3.5% |
| Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs. | none | 3.2% |
| Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports. | Iteration | 1.7% |
| Schedule and confirm appointments for clients, customers, or supervisors. | Directive | 1.2% |
Tasks where the model most often judged that a person remained necessary — a useful read on the current boundary, not a guarantee.
| Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs. | 100.0% | |
| Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports. | 100.0% | |
| Schedule and confirm appointments for clients, customers, or supervisors. | 100.0% | |
| Arrange conference, meeting, or travel reservations for office personnel. | 100.0% | |
| Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. | 99.1% | |
| Conduct searches to find needed information, using such sources as the Internet. | 99.0% |
Example prompts phrased from the tasks people most often delegate to AI in this occupation (Anthropic Economic Index). Each shows the underlying measured task and its share of observed AI use. They are suggested phrasings of real tasks — starting points, not endorsed instructions.
Help me use computers for various applications, such as database management or word processing. From: Use computers for various applications, such as database management or word processing. · 25.6% of measured AI use · directive
Help me conduct searches to find needed information, using such sources as the Internet. From: Conduct searches to find needed information, using such sources as the Internet. · 23.7% of measured AI use · directive
Help me develop or maintain internal or external company Web sites. From: Develop or maintain internal or external company Web sites. · 17.8% of measured AI use · directive
Help me create, maintain, and enter information into databases. From: Create, maintain, and enter information into databases. · 4.1% of measured AI use · directive
All 32 tasks O*NET lists for this occupation, ordered by importance. Each links to its own page with AI-exposure and observed-use detail.
O*NET importance rating, from 1 (not important) to 5 (extremely important).
| Active Listening | 4.0 | |
| Speaking | 4.0 | |
| Reading Comprehension | 3.9 | |
| Writing | 3.8 | |
| Monitoring | 3.1 | |
| Critical Thinking | 3.0 | |
| Active Learning | 2.9 |
| Oral Comprehension | 4.0 | |
| Written Comprehension | 4.0 | |
| Oral Expression | 4.0 | |
| Written Expression | 4.0 | |
| Near Vision | 3.9 | |
| Speech Recognition | 3.8 | |
| Speech Clarity | 3.8 | |
| Information Ordering | 3.6 | |
| Problem Sensitivity | 3.1 | |
| Deductive Reasoning | 3.0 | |
| Inductive Reasoning | 3.0 | |
| Category Flexibility | 3.0 | |
| Selective Attention | 3.0 | |
| Time Sharing | 2.9 | |
| Fluency of Ideas | 2.5 |
| Service Orientation | 3.5 | |
| Time Management | 3.5 | |
| Coordination | 3.1 | |
| Social Perceptiveness | 3.0 | |
| Judgment and Decision Making | 3.0 | |
| Complex Problem Solving | 2.9 | |
| Management of Personnel Resources | 2.6 |
Skills employers ask for in job postings for this occupation (Lightcast), with whether each is a common or specialized skill.
Showing the top 40 of 90.
Showing the top 40 of 129.
How characteristic each condition is of the job, on O*NET's 1–5 context scale (higher = more present in day-to-day work). Each condition links to how it varies across all occupations.
What to study: Business, Management, Marketing, and Related Support Services . Fields of study crosswalked to this occupation (NCES CIP–SOC), not a requirement.
Share of people in this occupation at each level of education.
| High School Diploma | 49.9% | |
| Associate's Degree (or other 2-year degree) | 22.4% | |
| Bachelor's Degree | 11.0% | |
| Some College Courses | 10.2% | |
| Post-Secondary Certificate | 6.5% |
The interests and personal qualities O*NET associates with people who do this work.
| Conventional | 7.0 | |
| Enterprising | 4.2 | |
| Social | 3.6 | |
| Realistic | 2.0 |
| Office Work | 6.8 | |
| Personal Service | 3.0 | |
| Management/Administration | 2.5 | |
| Accounting | 2.0 | |
| Information Technology | 1.7 | |
| Human Resources | 1.6 | |
| Finance | 1.6 | |
| Health Care Service | 1.6 |
| Dependability | 3.0 | |
| Attention to Detail | 2.3 | |
| Cooperation | 2.1 | |
| Social Orientation | 1.9 |
U.S. · annual wages (BLS OEWS)
| 10th percentile | $31,600 |
| 25th percentile | $37,770 |
| Median (50th) | $46,290 |
| 75th percentile | $55,650 |
| 90th percentile | $64,150 |
| People employed | 1,737,820 |
Where these workers are employed, by number of jobs (national, BLS OEWS). Pay shown is the occupation's national median, not industry-specific.
| Industry | Workers | National median pay |
|---|---|---|
| Educational Services · Sector | 353,220 | $46,480 |
| Health Care and Social Assistance · Sector | 193,560 | $44,790 |
| Professional, Scientific, and Technical Services · Sector | 187,180 | $48,440 |
| Construction · Sector | 128,640 | $44,980 |
| Administrative and Support and Waste Management and Remediation Services · Sector | 115,970 | $43,950 |
| Other Services (except Public Administration) · Sector | 98,010 | $44,500 |
| Finance and Insurance · Sector | 82,100 | $48,380 |
| Manufacturing · Sector | 70,220 | $47,740 |
| Wholesale Trade · Sector | 64,090 | $46,470 |
| Real Estate and Rental and Leasing · Sector | 61,960 | $44,890 |
| Retail Trade · Sector | 55,120 | $41,640 |
| Temporary Help Services · National industry | 40,950 | $43,990 |
Industries where this occupation is far more common than in the economy as a whole. The location quotient is how many times more concentrated it is here (a value of 5 means five times its economy-wide share).
| Industry | Concentration | Workers |
|---|---|---|
| Labor Unions and Similar Labor Organizations · National industry | 6.93× | 8,280 |
| Research and Development in the Social Sciences and Humanities · National industry | 2.52× | 1,730 |
| Real Estate and Rental and Leasing · Sector | 2.32× | 61,960 |
| Educational Services · Sector | 2.3× | 353,220 |
| Exterminating and Pest Control Services · National industry | 2.2× | 3,670 |
| Offices of Chiropractors · National industry | 2.2× | 3,610 |
| Testing Laboratories and Services · National industry | 1.97× | 3,790 |
| Other Services (except Public Administration) · Sector | 1.96× | 98,010 |
Part of the Management & Entrepreneurship career cluster.
Side-by-side comparisons place two occupations’ pay, preparation, skills, and AI exposure on the same page — same data, same scale, no forecast.
Options the data surfaces for Secretaries and Administrative Assistants, Except Legal, Medical, and Executive — not advice or a forecast. Each is a real cross-link you can follow into the evidence.
Capabilities this work builds that are used across many other occupations.
Occupations O*NET rates as related — the nearby moves on the map.
How people typically prepare for this work.
On the global GenAI exposure gradient this work sits around the 96th percentile of 427 international occupations.
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive show 83rd-percentile AI task overlap — and about 202,800 annual U.S. openings
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive show 83rd-percentile AI task overlap — and about 202,800 annual U.S. openings • Secretaries and Administrative Assistants, Except Legal, Medical, and Executive rank in the 83rd percentile (High band) for AI task overlap across U.S. occupations — a measure of how much of the work today's AI can attempt, not how much is automated. (Eloundou et al. (GPTs are GPTs) + Felten AIOE) • The occupation is projected to see about 202,800 U.S. job openings per year (2024–34), counting growth and replacement — a labor-demand projection made independently of AI. (BLS Employment Projections 2024–34) • BLS projects employment to be declining (-1.6%) from 2024 to 2034. (BLS Employment Projections 2024–34) • Median annual pay is $46,290, across about 1,737,820 U.S. workers. (BLS OEWS (May 2024)) • Of the AI use actually observed for this work, 36% looks like augmentation (drafting, iterating, checking) rather than hands-off automation — from a Claude.ai usage sample, not a census. (2026-01-15-v4-plus-2025-03-27-v2) Source: Singulariki — "Secretaries and Administrative Assistants, Except Legal, Medical, and Executive". https://singulariki.com/roles/role-43-6014-00 Note: AI task overlap measures what today's AI can attempt, not automation, job loss, or a forecast.
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Every line is built only from figures this page already shows and cites. AI task overlap means what today's AI can attempt — not automation, job loss, or a forecast.
Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.
Data compiled June 2, 2026. Figures are estimates, not advice.
Singulariki. "Secretaries and Administrative Assistants, Except Legal, Medical, and Executive." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans; ILO / Gmyrek et al. GenAI exposure gradient 2025; IBS O*NET-SOC ↔ ISCO-08 occupation crosswalk 2022; Frey & Osborne (2013) frey-osborne-automation; Dingel & Neiman (2020) dingel-neiman-workathome. Accessed June 7, 2026. https://singulariki.com/roles/role-43-6014-00
Singulariki. (2026). Secretaries and Administrative Assistants, Except Legal, Medical, and Executive. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/roles/role-43-6014-00
@misc{singulariki-role-43-6014-00,
title = {Secretaries and Administrative Assistants, Except Legal, Medical, and Executive},
author = {{Singulariki}},
year = {2026},
note = {O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans; ILO / Gmyrek et al. GenAI exposure gradient 2025; IBS O*NET-SOC ↔ ISCO-08 occupation crosswalk 2022; Frey & Osborne (2013) frey-osborne-automation; Dingel & Neiman (2020) dingel-neiman-workathome. Accessed June 7, 2026},
url = {https://singulariki.com/roles/role-43-6014-00}
} Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.