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Postal Service Mail Sorters, Processors, and Processing Machine Operators

Occupation · SOC 43-5053.00

Prepare incoming and outgoing mail for distribution for the United States Postal Service (USPS). Examine, sort, and route mail. Load, operate, and occasionally adjust and repair mail processing, sorting, and canceling machinery. Keep records of shipments, pouches, and sacks, and perform other duties related to mail handling within the postal service. Includes postal service mail sorters and processors employed by USPS contractors.

Also called: Automation Clerk · Distribution Clerk · Mail Handler · Mail Processor · Computer Forwarding System Markup Clerk (CFS Markup Clerk) · Flat Sorting Machine Clerk (FSM Clerk) · Mail Handler Equipment Operator · Mail Processing Clerk · Parcel Post Distribution Machine Operator (PDPMO) · Small Package and Bundle Sorter Clerk (SPBS Clerk) · Assorter · Dead Mail Checker

Job family: Office and Administrative Support Occupations

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Download .md

A source-stamped Markdown brief of this occupation — paste it into an agent, or fetch /roles/role-43-5053-00/context.md directly.

AI work map

A fast read on where AI already shows up in this occupation, where it stays a copilot, where humans remain in the loop, and what the labor market is doing. Built from observed Claude.ai conversations mapped to O*NET tasks and from published research — measures of usage and exposure, not advice or predictions that the job is going away.

9th-percentile task overlap — yet about 7,800 openings a year (-8.4% projected, BLS) . What exposure means →

AI & job outlook

What today's research says about this occupation's exposure to AI, how AI is actually being used in it, and where employment is headed. These are positions within published studies — measures of exposure and usage, not predictions that this job will disappear.

Exposure to current AI

Each study uses its own scale, so the raw scores are not comparable across rows — the percentile (this job's rank among all U.S. occupations with data) is the comparable figure, and sizes the bars.

Measure Rank vs all occupations Percentile Score
Overall AI exposure (Felten et al.) Low 11th -1.2
LLM task exposure, γ (OpenAI / Eloundou) Low 14th 0.1
AI assistant applicability (Microsoft) Low 14th 0.1

OpenAI's exposure study scores tasks three ways: with a language model alone (α 0.1), with simple added tooling (β 0.1), and including AI-powered software (γ 0.1). Higher means more of the job's tasks could be done at least twice as fast — not that they will be automated away.

This job mostly cannot be done remotely (Dingel–Neiman) — its hands-on tasks sit outside what software-based AI reaches.

Historical automation estimate (2013)

A pre-LLM (2013) estimate of how automatable this job is by computerization and robotics. Shown for historical context only — it is not part of any current AI ranking.

Frey–Osborne probability 0.8 · 64th percentile among occupations · Moderate

Job outlook

Independent U.S. Bureau of Labor Statistics employment projection for 2024–2034 — a labor-market forecast, not an AI-impact forecast.

Outlook Declining · -8.4% by 2034
Projected annual openings 7,800
Employment 2024 → 2034 106,400 → 97,500

“Annual openings” counts new jobs plus replacements for workers who leave the occupation, so it can be large even when growth is modest.

Where this work sits on the global GenAI gradient

The ILO's 2025 global study scores generative-AI exposure on the international ISCO-08 occupation system, not US SOC. Bridged through the published (and approximate, many-to-many) IBS O*NET-SOC ↔ ISCO-08 crosswalk, this US occupation corresponds to the international occupation below. Exposure here means how much of the work's tasks today's AI can attempt — task overlap, not automation, adoption, or jobs lost.

41% mean task exposure (2025)
78th percentile of 427 placed occupations
−7 pts shift 2023 → 2025
International occupation (ISCO-08) Task exposure (2025) Most tasks fall in
Mail Carriers and Sorting Clerks · 4412 41% Gradient 2

Read the whole six-band gradient on the GenAI exposure gradient page. The crosswalk is approximate: a US occupation can map to several international ones, and the ILO scores describe the international occupation, not this exact US role.

Tasks

All 17 tasks O*NET lists for this occupation, ordered by importance. Each links to its own page with AI-exposure and observed-use detail.

Work activities

Knowledge, skills & abilities

O*NET importance rating, from 1 (not important) to 5 (extremely important).

Abilities

Near Vision 3.8
Manual Dexterity 3.4
Written Comprehension 3.1
Information Ordering 3.1
Category Flexibility 3.1
Perceptual Speed 3.1
Multilimb Coordination 3.1
Static Strength 3.1
Oral Comprehension 3.0
Oral Expression 3.0
Problem Sensitivity 3.0
Deductive Reasoning 3.0
Finger Dexterity 3.0
Trunk Strength 3.0
Speech Recognition 3.0
Speech Clarity 3.0
Inductive Reasoning 2.9
Selective Attention 2.9
Arm-Hand Steadiness 2.9
Control Precision 2.9
Extent Flexibility 2.9
Far Vision 2.6
Written Expression 2.5
Reaction Time 2.5

Essential skills

Monitoring 3.1
Reading Comprehension 3.0
Speaking 3.0
Critical Thinking 3.0
Active Listening 2.9

Knowledge

English Language 3.0
Production and Processing 2.5
Customer and Personal Service 2.4

Transferable skills

Coordination 3.0
Operations Monitoring 2.9
Judgment and Decision Making 2.9
Time Management 2.9
Social Perceptiveness 2.8
Operation and Control 2.8
Service Orientation 2.5
Complex Problem Solving 2.5

Skills in demand

Skills employers ask for in job postings for this occupation (Lightcast), with whether each is a common or specialized skill.

Tools & technology

Example Category
Microsoft Excel Spreadsheet software Hot technology
Microsoft Office software Office suite software Hot technology
Microsoft Outlook Electronic mail software Hot technology
Microsoft SharePoint Document management software Hot technology
Microsoft Word Word processing software Hot technology
SAP software Enterprise resource planning ERP software Hot technology
Teradata Database Data base management system software Hot technology
Address Management System AMS Data base user interface and query software
Automated Package Processing System APPS Inventory management software
Barcode reader software Bar coding software
Delivery operations information system DOIS Enterprise resource planning ERP software
Delivery Routing System DRS Map creation software
Directory software Data base user interface and query software
Electronic Time Clock ETC Time accounting software
Multi-line optical character reader OCR software Optical character reader OCR or scanning software
NCR Advanced Store Point of sale POS software
Time and Attendance Collection System TACS Human resources software

Work context

How characteristic each condition is of the job, on O*NET's 1–5 context scale (higher = more present in day-to-day work). Each condition links to how it varies across all occupations.

Indoors, Environmentally Controlled 5.0
Time Pressure 4.7
Spend Time Making Repetitive Motions 4.5
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls 4.5
Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable 4.4
Spend Time Standing 4.3
Face-to-Face Discussions with Individuals and Within Teams 4.3
Exposed to Contaminants 4.1
Work With or Contribute to a Work Group or Team 4.0
Importance of Being Exact or Accurate 4.0
Pace Determined by Speed of Equipment 3.9
Contact With Others 3.8
Spend Time Walking or Running 3.8
Degree of Automation 3.7
Spend Time Bending or Twisting Your Body 3.7
Importance of Repeating Same Tasks 3.7
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets 3.6
Physical Proximity 3.5
Dealing With Unpleasant, Angry, or Discourteous People 3.4
Frequency of Decision Making 3.4
Freedom to Make Decisions 3.2
Health and Safety of Other Workers 3.1
Determine Tasks, Priorities and Goals 3.1
Impact of Decisions on Co-workers or Company Results 3.1
Coordinate or Lead Others in Accomplishing Work Activities 3.0
Conflict Situations 3.0
Exposed to Minor Burns, Cuts, Bites, or Stings 2.6
Level of Competition 2.6
Work Outcomes and Results of Other Workers 2.5
Exposed to Hazardous Equipment 2.5
Spend Time Kneeling, Crouching, Stooping, or Crawling 2.5
Exposed to Cramped Work Space, Awkward Positions 2.5
Consequence of Error 2.3
Exposed to Extremely Bright or Inadequate Lighting Conditions 2.2
Written Letters and Memos 2.1
Indoors, Not Environmentally Controlled 2.0
Telephone Conversations 1.9
Spend Time Sitting 1.9
Spend Time Keeping or Regaining Balance 1.8
Exposed to Very Hot or Cold Temperatures 1.8

How to get in

Job zone
Zone 2 — Job Zone 1-2: Very Little to Some Preparation Needed
Education
Usually requires a high school diploma or GED, though some occupations may not.
Typical entry-level education
No formal educational credential · BLS, the typical path — not a requirement
Related experience
Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
Preparation level
SVP (Below 6.0) — total schooling plus on-the-job experience.

Education of current workers

Share of people in this occupation at each level of education.

High School Diploma 81.4%
Less than a High School Diploma 12.5%
Some College Courses 6.1%

Interests & work styles

The interests and personal qualities O*NET associates with people who do this work.

Career interests (Holland / RIASEC)

Conventional 5.9
Realistic 4.6
Social 1.8
Enterprising 1.7
Investigative 1.5

Interest areas

Physical/Manual Labor 3.6
Mechanics/Electronics 3.0
Transportation/Machine Operation 2.3
Office Work 2.2
Accounting 1.6
Information Technology 1.6
Engineering 1.6
Management/Administration 1.3

Work styles

Attention to Detail 2.4
Dependability 2.3
Integrity 1.4

Wages & employment

U.S. · annual wages (BLS OEWS)

$43k10th$47k25th$57kMedian$73k75th$74k90th
Annual wages by percentile — U.S. (BLS OEWS). The light band spans the 10th–90th percentile; the darker band is the middle half (25th–75th); the line is the median.
106k202498k2034 (proj.)-8.4% · Declining
Projected U.S. employment, 2024–2034 (BLS Employment Projections). A labor-market forecast for the occupation, not an AI-impact forecast.
10th percentile $42,600
25th percentile $47,380
Median (50th) $56,530
75th percentile $72,970
90th percentile $74,050
People employed 111,930

Industries that employ this occupation

Where these workers are employed, by number of jobs (national, BLS OEWS). Pay shown is the occupation's national median, not industry-specific.

Industry Workers National median pay
Transportation and Warehousing · Sector 111,920 $56,530

Where this work is most concentrated

Industries where this occupation is far more common than in the economy as a whole. The location quotient is how many times more concentrated it is here (a value of 5 means five times its economy-wide share).

Industry Concentration Workers
Transportation and Warehousing · Sector 20.86× 111,920

Part of the Public Service & Safety career cluster.

Exposure quadrant: AI task-overlap percentile vs Median pay Postal Service Mail Sorters, Processors, and Processing Machine Operators sits at the 9th percentile of AI task-overlap and the 41st percentile of median pay, placed here against 12 adjacent occupations on the same two axes. Lower overlap · higher pay Higher overlap · higher pay Higher overlap · lower pay Lower overlap · lower pay Postal Service Mail Sorters, Processors, and Processing Machine Operators Laborers and Freight, Stock, and Material Movers, Hand Packers and Packagers, Hand Weighers, Measurers, Checkers, and Samplers, Recordkeeping Office Machine Operators, Except Computer Postal Service Clerks Postmasters and Mail Superintendents File Clerks AI task-overlap percentile → ↑ Median pay
AI task-overlap percentile (horizontal) vs. median-pay percentile (vertical), across all scored occupations. This occupation is highlighted; related occupations are plotted alongside it. Overlap measures shared tasks with AI, not automation.

Side-by-side comparisons place two occupations’ pay, preparation, skills, and AI exposure on the same page — same data, same scale, no forecast.

What you can do with this

Options the data surfaces for Postal Service Mail Sorters, Processors, and Processing Machine Operators — not advice or a forecast. Each is a real cross-link you can follow into the evidence.

Skills that travel

Capabilities this work builds that are used across many other occupations.

Paths in

How people typically prepare for this work.

Zoom out

On the global GenAI exposure gradient this work sits around the 78th percentile of 427 international occupations.

Write a report on thisheadline · factoids · citation

Postal Service Mail Sorters, Processors, and Processing Machine Operators show 9th-percentile AI task overlap — and about 7,800 annual U.S. openings

  • Postal Service Mail Sorters, Processors, and Processing Machine Operators rank in the 9th percentile (Low band) for AI task overlap across U.S. occupations — a measure of how much of the work today's AI can attempt, not how much is automated.Eloundou et al. (GPTs are GPTs) + Felten AIOE
  • The occupation is projected to see about 7,800 U.S. job openings per year (2024–34), counting growth and replacement — a labor-demand projection made independently of AI.BLS Employment Projections 2024–34
  • BLS projects employment to be declining (-8.4%) from 2024 to 2034.BLS Employment Projections 2024–34
  • Median annual pay is $56,530, across about 111,930 U.S. workers.BLS OEWS (May 2024)
Copy the whole kit
Postal Service Mail Sorters, Processors, and Processing Machine Operators show 9th-percentile AI task overlap — and about 7,800 annual U.S. openings

• Postal Service Mail Sorters, Processors, and Processing Machine Operators rank in the 9th percentile (Low band) for AI task overlap across U.S. occupations — a measure of how much of the work today's AI can attempt, not how much is automated. (Eloundou et al. (GPTs are GPTs) + Felten AIOE)
• The occupation is projected to see about 7,800 U.S. job openings per year (2024–34), counting growth and replacement — a labor-demand projection made independently of AI. (BLS Employment Projections 2024–34)
• BLS projects employment to be declining (-8.4%) from 2024 to 2034. (BLS Employment Projections 2024–34)
• Median annual pay is $56,530, across about 111,930 U.S. workers. (BLS OEWS (May 2024))

Source: Singulariki — "Postal Service Mail Sorters, Processors, and Processing Machine Operators". https://singulariki.com/roles/role-43-5053-00
Note: AI task overlap measures what today's AI can attempt, not automation, job loss, or a forecast.

AssetsShare imageMethodology & sourcesPress & newsroomThe newsroom

Every line is built only from figures this page already shows and cites. AI task overlap means what today's AI can attempt — not automation, job loss, or a forecast.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

Data compiled June 2, 2026. Figures are estimates, not advice.

Cite this page
Plain

Singulariki. "Postal Service Mail Sorters, Processors, and Processing Machine Operators." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans; ILO / Gmyrek et al. GenAI exposure gradient 2025; IBS O*NET-SOC ↔ ISCO-08 occupation crosswalk 2022; Frey & Osborne (2013) frey-osborne-automation; Dingel & Neiman (2020) dingel-neiman-workathome. Accessed June 7, 2026. https://singulariki.com/roles/role-43-5053-00

APA

Singulariki. (2026). Postal Service Mail Sorters, Processors, and Processing Machine Operators. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/roles/role-43-5053-00

BibTeX
@misc{singulariki-role-43-5053-00,
  title  = {Postal Service Mail Sorters, Processors, and Processing Machine Operators},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans; ILO / Gmyrek et al. GenAI exposure gradient 2025; IBS O*NET-SOC ↔ ISCO-08 occupation crosswalk 2022; Frey & Osborne (2013) frey-osborne-automation; Dingel & Neiman (2020) dingel-neiman-workathome. Accessed June 7, 2026},
  url    = {https://singulariki.com/roles/role-43-5053-00}
}

Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.

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